Description

Must have prior Behaviorial health experience and experience with VETERANS.

All remote but looking to fill the follow shifts:

8-4 EST

4-12 EST

8-4 PST

4-12 PST

• Maintains open communication lines admissions and facility staff members. Initiates and maintains contact with prospective clients, family members and significant others, and referral sources; as assigned by supervisor.
• Customer Service
• Knowledge of the Principles and Practices of the Substance Abuse Industry
• Adheres to the facility ethics code.
• Knowledge of DCF guidelines.
• Knowledge of Joint Commission Standards relating to assessments and competencies.
• Competency will include:
• Suicide/Homicide assessment
• Trauma – Abuse – Neglect
• Mental Status assessment
• Vital signs
• UA testing
• Evaluation for symptoms/risks of needing Detox – seizure risk
• Demonstrates Proficiency in Communication & Written skills.
• Knowledge of State & Federal Statutes Regarding Client Confidentiality laws.
• Knowledge of Drug-Free Workplace
• Knowledge of Workplace Violence Prevention
• Knowledge of Corporate Integrity & Compliance
• Coordinates preadmission process to include clinical screening, assessment with identification of demographic, financial information and release of information documentation.
• Answers any questions potential patient may have that are of a non-clinical nature; appropriately refers patient and completes Refer Out form.
• Integrate clinical and organizational skills and function on multi-disciplinary team.
• Completes required tracking and documentation in Sales Force.
• Coordinates and schedules prospective client admission upon approval.
• Facilitates access to services within Banyan Treatment Centers continuum or external provider if needs cannot be met within Banyan’s services.
• Seeks medical approval for prospective clients that report a medical condition, seeks clinical approval for prospective clients that report a psychiatric condition.
• Manages inquiry process in a professional manner with objective.
• Forwards financial coverage information to billing department; verifying insurance information as necessary.
• Promotes a positive image of respective facilities in the community at large.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: Remote

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