Title: Veeva Consultant

Location: Remote

Duration: 6 months of contract with possible extension

Job Description:

ESSENTIAL FUNCTIONS

Primary duties/responsibilities:

• Act as a Veeva Vault Consultant:
• Support of end user Incidents
• Extensive knowledge of document management systems (document lifecycles, workflows, user access & permissions)
• Knowledge of Veeva Vault Platform
• Familiarity with any of the following:
• Quality business processes, such as electronic document management systems, document lifecycles, and / or change control, CAPA, Deviation business processes
• Clinical business processes, such as electronic Trial Master File (eTMF) and / or clinical trial management systems (CTMS)
• Regulatory business processes, such as submissions, applications and / or registrations
• Promotional material
• Medical material

• Ad hoc data loads using Vault Loader as per business needs
• Change Management processes and Good Documentation Practices
• Vault Reporting capabilities
• Veeva certifications desired

• Respond to requests for power user support and be available to address Tier 1 support (process support, master data, user access, user support and other non-technical issues)
• Maintain current knowledge base of solutions and work with Tier 2 and 3 support sustainment teams to facilitate technical break / fixes
• Ability to prioritize and juggle multiple concurrent projects and day-to-day requests.

KNOWLEDGE/SKILLS/ABILITIES REQUIRED

* Minimum level of education and years of relevant work experience.

• A Bachelor's degree in Computer Science, Information Systems or other related field and a minimum of 3 years in a pharmaceutical, biotechnology or other regulated environment OR equivalent experience and/or education.

* Special knowledge or skills needed and/or licenses or certificates required.

• 3+ years of relevant Veeva experience
• Advanced skill level with Microsoft Office, especially Excel, Word, PowerPoint, and Outlook
• Excellent verbal and written communication and training skills, and patience
• Ability to read, understand, and follow complex instructions
• People-oriented -- enjoys interacting with people and working on group projects
• Ability to work independently and collaboratively, as required, in a fast-paced, matrixed, team environment consisting of internal and external team members.
• Analytical thinker with excellent problem-solving skills and the ability to adapt to changing priorities and deadlines.
• Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects.

Job Type: Contract

Schedule:

• 8 hour shift

Work Location: Remote

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