About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must continue to anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

IT and Digital works seamlessly to support and facilitate the National Grid group of diverse energy businesses to deliver technology which revolutionises the way we operate. As we lead the charge towards a carbon-free future, our teams are pioneering disruptive changes to our industry by working with agile methodologies and adopting digital mind-sets to drive efficiency, effectiveness and bring new capabilities for our internal and external customers.

Our work here is critical. National Grid moves energy to millions of homes and businesses in the UK and US and the technology we utilise to complete that task is down to us. This role is at the centre of facilitating the energy revolution and enabling National Grid to continue to be a leading multi-national energy company. It’s imperative that you have a passion for energy and solving the problems of today, tomorrow and beyond to ensure a secure, reliable and accessible energy system for all.

Job Purpose

The successful applicant for this position will be an integral contributor towards this goal and we will support your professional development as part of our multi-cultural, customer-centric global team.

To meet our fossil free future and effectively support our customers and stakeholder now and in the future effective Distributed Energy Resource (DER) Management will make this possible, providing technical and commercial solutions to maximise our network’s availability to customer and delivering an effective Distribution System Operator (DSO); whether that’s providing effective short, medium and long-term forecasting to optimise generation and low/zero carbon technology operation or delivering commercial arrangements to enable DER to provide network support. Digital DER Management solutions will revolutionise these activities and this role will take ownership of the development and delivery to enable National Grid to be recognised as the leading US utility to support ours and our customers’ net zero ambitions.

The Product Line Director for DER Management is a key leadership position within the New England Business Unit IT / Digital team with the overall ownership to establish the vision / strategy for the DER Management product line. This will include the definition, planning and execution of a broad range of outcome-focused products making up a co-ordinated and industry defining portfolio. This role will work closely with key business stakeholders and partner with the New England transformation team to build a cohesive strategy & vision, drive the development and delivery of the product portfolio for measurable outcomes, own the financial planning & total cost of ownership for the product family & manage a team of product managers, product designers & engineers. The person will be a positive disrupter who will lead by example, to effectively use frontier technology, re-imagine business processes and mature agile ways of working to accelerate time to market of solutions and outcomes. They will create an inclusive and energetic environment that thrives on innovation and create diverse high performing team culture.

Key Accountabilities

• Partner with senior leaders to define and align business and product vision and strategy
• Define and communicate an effective vision for digitalised work execution, its value and benefit, throughout the organisation and with our stakeholders to create a collaborative and informed end user
• Lead, develop, and mentor a team of product managers with indirect responsibility for additional cross-functional team members
• Lead cross-functional teams in planning, prioritization, and product delivery
• Define and measure business impact, and monitor performance of initiatives and communicate performance metrics to key stakeholders
• Leverage data to understand risks, impacts, scope and priorities of our business objectives, and enable the team to drive results

Qualifications

• A degree directly related to or transferable to digital delivery and / or the energy system more widely
• Comfortable in challenging the ‘status quo’ and driving change at an enterprise level
• Demonstrable capability to manage a critical programme / portfolio of digital products to transform business operations
• Experience successfully leading and improving teams that are highly effective both in terms of impact and team culture
• Ability to create a genuine industry leading strategic vision for a critical portfolio and be able to turn that in to tangible and achievable deliverables with a track-record for exceeding expectations
• Ability to get to the root of the problem quickly, develop frontier solutions in collaboration with a broad range of stakeholders and communicate that effectively to all levels within the organisations and beyond
• Genuinely strong communication skills with an ability to successfully navigate a complex organization and generate and maintain buy-in for ideas and plans
• Strong technical background, with demonstrated ability to partner effectively with engineering, designers, UX, and data science
• Having previous development and implementation experience with enterprise DER management systems, such as DERMS, forecasting and market platforms would be hugely valuable
• Understanding the US (electricity and natural gas) sector, regulatory/technology/business issues impacting the industry and future trends is a must and a previous role in this space would be advantageous
• Demonstrate a genuinely entrepreneurial mind-set, with a clear focus on action and the ability to deal with ambiguity and rapidly changing environments whilst continuing to deliver against the organisational vision