South Shore Mitsubishi is a high-volume dealership located in high-traffic location. We offer our employees a dynamic work environment with training opportunities and salary potential of $80k plus. If you are serious about developing a sales career start here! Must work some nights & weekends. Bilingual is a plus. All are encouraged to apply. WILLING to train the right candidate.

We are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for customers.

Responsibilities

• Establish follows-up with potential prospects
• Maintaining thorough, up-to-date knowledge of our products.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
• Logging customer details and comments in our system
• Generate appointments by means of proactive outbound prospecting and lead activity management to qualify and market to potential customers
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Identify sales leads among new and existing customers
• Work with customers in a professional, well-spoken manner
• Present options based on customer needs
• Follow up with leads that are not ready to make an appointment, no-show, and visited our showroom
• Assist customers with product information
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Log all activity in a CRM
• Meet and exceed goals each month and quarter

Qualifications

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Ability to multitask
• Highly organized, with an ability to learn quickly.

We are located at 185 E. Sunrise Hwy Freeport, NY 11520