URBN Network Operations Center Support Analyst (Gap, PA) Job at URBN Outfitters, Inc.
Be a part of the global operations team providing Technology support for our day-to-day Infrastructure and business systems. This opportunity is a way to see and put your hands on technologies that cross all areas of an enterprise world class infrastructure.
Responsibilities:
- Monitoring Technology infrastructure including servers, networks, applications and events throughout the URBN enterprise
- Respond to events surrounding day-to-day operations for error conditions raised across all technologies and follow standard procedures
- Escalate events needing additional technical resources as per standard procedures
- New user account creation (Microsoft Windows & AS400)
- System administration such as password resets, unlocking accounts and managing permissions
Desired Skills:
- Basic understanding of computer concepts for Windows and Linux systems
- Basic understanding of how computers connect on a local area network
- Someone who can be an excellent team player who wants to learn from an extremely talented group of technology members
- Great communicator
- Detail oriented and can follow precise procedures
- Ability to work independently and collaborate with team members effectively
- Strong written and verbal communication skills
- System administration concepts preferred
Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
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