Traveling Guest Service Representative (Training Provided) Job at IQON HOSPITALITY

IQON HOSPITALITY Richland, WA 99352

**Background Check Required**

Additional Benefits:

  • Paid Vacation
  • Health Benefits
  • Dental
  • Vision
  • Life Insurance
  • 401k
  • Holiday Pay
  • Merit Increases
  • Performance Bonuses
  • Career Advancement

About the role

At iQon Hospitality our Traveling Guest Service Representative role serves as an adjunct to the executive leadership team. The role will be expected to serve as a temporary Traveling Guest Service Representative in various cities across the US for 2-3 weeks at a time. We currently have properties in Seattle, Boise, Centralia, Butte, and Ely, Nevada. All travel expenses, including lodging are covered 100%.


What you will be doing


Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is a member of the Welcome Team and is a vital position to us as it provides the first impression of our brand. We are dedicated to providing you a safe environment and giving you the training to help you excel in your role. Lastly, it is difficult to find any environment that offers the room for growth, defined career paths and stability that we offer our Team Members.

The “top six @ 6

  • People excellence – exhibits a heart for service with dedication to customer service and teamwork
  • Product excellence – deliver a great guest experience with friendly, smiling service and a fast and accurate check in
  • Guest excellence – cheerfully interact and assist guests with information about the property and local amenities
  • Guest experience – identifies opportunities to increase revenue
  • Partner excellence – at times, may have to perform duties of other property positions to ensure we are driving a great guest experience
  • Other duties – participates in all training and safety meetings

What we are searching for

The Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. To do so requires:

  • Holds a deep heart for service
  • Desire to grow in the organization
  • Charismatic and thoughtful
  • Enjoys getting to know new people
  • Maintaining high standards and the appearance of the front desk
  • Ongoing communication with the General Manager to address any opportunities

We feel the successful candidate has these qualifications and experience:

  • Ability to work nights and weekends; 80% travel
  • Basic reading and writing skills
  • Basic communication skills
  • Ability to work with minimal supervision
  • Ability to work safely
  • Ability to meet all employment qualifications at the time of hire

What it’s like at iQon hospitality

At iQon Hospitality our Team Members......

  • Explore a fulfilling career path full of possibilities
  • Learn from the best and brightest people in the hospitality industry
  • Connect with the community, employees and leadership
  • Are authentic and are appreciated for who they are
  • Smile and have someone smile back at them

What will you have room to do?

** Military Veterans are encouraged to apply**




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