Travel Counselor - Remote Opportunity Job at Grand Canyon Education

Grand Canyon Education Phoenix, AZ 85017

Come Grow With Us
Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.
Grand Canyon Education’s travel department is seeking a full time Travel Counselor/Travel Agent. This position will report to the Travel Manager and will work Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is responsible for coordinating all aspects of maintaining the corporate travel program for the university.
Responsibilities:
  • Arrange and book travel on behalf of staff as required. Work to ensure travel is arranged efficiently and effectively
  • Ensure implementation of cost saving measures through negotiation with travel service provider, arrangement of the most economic route and appropriate itinerary
  • Create, maintain, and update hard copy trip files for all travel, including review and preparation for annual audit
  • Enter information provided by staff into the database and maintain travel database
  • Communicate with staff travelers regarding their travel needs as well as the travel needs of partners and consultants
  • Coordinate with designated travel agency to provide trip itineraries to travelers
  • Assist in processing visa forms and obtaining visas from foreign embassies, including coordinating with regional and program staff to obtain letters of invitation from regional offices
  • Coordinate with ticketing agency to obtain excess baggage vouchers when needed, and to ensure in-transit hotel accommodations
  • Send airline tickets to travelers (including sending packages via express mail services)
  • Arrange travel insurance providers for all travelers when requested
  • Coordinate with finance department to invoice travelers for personal travel costs, including sending invoices to travelers and following up with finance staff
  • Review weekly agency reports on airline tickets
  • Arrange hotel meeting space and any other arrangements needed for GCU field staff
  • Monitor and ensure compliance with Travel Policy and Procedures
  • Support all aspects of staff and VIP travel as needed
  • Provide content update for the travel section of the web site
  • Complete other duties as assigned
Qualifications:
  • Bachelor’s degree from a regionally accredited college or university preferred
  • Minimum of three years of experience in booking airline travel either in agency or corporate environment
  • Experience in booking full-service reservations, hotel, air and car
  • Minimum of two years of experience in utilizing GDS software (Apollo preferred)
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