TR/FRONT DESK AGENT I Job at Tulalip Resort Casino
Job ID:
3841
Req No:
543000.24
Location:
Tulalip, Washington, US
Category:
Hotel
Rate of Pay:
$19.72 per hour
Type:
Full-time
Closing Date:
January 1, 2023
JOB SUMMARY:
Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out, and cashiering in a friendly and professional manner to encourage repeat business.
Requirements
EDUCATION:
- High School Diploma or GED equivalent required.
- Successful completion of Tulalip Job Ready Program may be considered in lieu of cash handling experience requirement.
SKILLS:
- Must be able to type 20 wpm. (Test required)
- Must have good math skills (Test required).
EXPERIENCE:
- Minimum of one (1) year guest service experience.
- Minimum of six (6) months cash handling experience.
- Prior experience in a hotel or gaming environment preferred.
OTHER REQUIREMENTS:
- Must adhere to strict confidentiality of all information and records seen and/or heard.
- Must be able to work in a culturally diverse environment.
- Must attend mandatory guest service training.
- Will be responsible for the deliverance of the highest level of customer service to guests, VIP's, and co-workers.
- Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
- Must be able to work any shift assigned to include days, swing, grave, weekends, and/or holidays.
- Must have successful employment history with the Tulalip Tribes and/or other employers.
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