Teller Supervisor Job at North Shore Bank
As The Bank of You, North Shore Bank is about helping families thrive, businesses grow and communities flourish. And it’s our employees that make the difference. With offices located throughout eastern Wisconsin, we offer a work culture that has been recognized as a Top Workplace ten times by the Milwaukee Journal Sentinel.
As a mutual company, North Shore Bank isn’t publicly-owned, which means when we come to work every morning, our sole focus is on providing high-touch service to our customers and employees, and supporting our local communities. Are you looking for a company that places long-term growth ahead of short-term profits? Where you can put your customers first and think creatively to solve challenges? Where respect, integrity and being true to your word are valued and rewarded? This is the place.
Teller Supervisors, performs office and administrative duties, resolves problems and actively cross-sells bank products and services. Supports and demonstrates the customer service standards set by North Shore Bank.
- Serves the customer in a professional, courteous, efficient manner through prompt handling of all teller functions.
- Handles complex and non-routine inquiries by tellers and customers concerning bank policy and operating procedures
- Ensures proper scheduling of staff.
- Identifies cross-sell opportunities
- Helps tellers be accountable for results to meet branch goals.
We look for employees who embody our brand of The Bank of You – Together Achieving More. We seek individuals who give their all to their fellow employees throughout the bank.
Our pay rates are extremely competitive along with a 401k plan with matching benefits, medical plans, and other employee benefits.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent and one year bank-related operational support experience. Requires demonstrated customer service abilities. Must have demonstrated knowledge of financial concepts. Previous Teller experience preferred. MLK location is closed on Saturdays. The team participates in limited Saturday community events.
Required Skills
Required Experience
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