• At New Jersey Manufacturers (NJM), a top-rated insurance company, we are seeking a Telephone Operator/Receptionist in our Parsippany office.
• Mon-Fri 10:00 AM - 6:15 PM.
• This is a hybrid role and does require working in the office and at home.

"You work for NJM? That's a great company!" If you're hired at NJM, you'll hear it over and over again from friends, family and neighbors. Why? Because NJM is committed to providing its customers with superior service, and great service goes a long way. Why else is NJM called a great company? Because our employees enjoy working here, are appreciated, and are provided with a terrific benefits plan. Employees who are hired at NJM often stay at NJM – many for the duration of their careers.

At New Jersey Manufacturers (NJM), a top-rated insurance company, we are seeking a Telephone Operator/Receptionist in our Parsippany office.

This is a hybrid role and does require working in the office and at home.

Schedule

• Mon-Fri 10:00 AM - 6:15 PM.

• 
  

  Perform general receptionist duties. As business needs allow, learn and perform additional administrative tasks which support the Call Center.
• Answer and direct incoming calls promptly and professionally.
• Proficiently utilize training and computer resources to answer questions from internal and external customers.

• Answer and direct incoming calls promptly and professionally

• Greet walk-in lobby customers in a timely and professional manner

• Perform general receptionist duties

• Demonstrate the knowledge and ability to ask pertinent questions which will allow calls to be directed to the appropriate party

• Proficiently utilize training and computer resources to answer questions from internal and external customers

• As business needs allow, learn and perform additional administrative tasks which support the Call Center

• 
  

  High School diploma or GED.
• Prior switchboard and/or receptionist experience preferred.
• Ability to multi-task.
• General computer knowledge.
• Excellent customer service and communication skills.
• Salary is commensurate with experience and credentials.

• Excellent customer service and communication skills

• General computer knowledge

• Prior switchboard and/or receptionist experience preferred

• Ability to multi-task

• High School diploma or GED
  

Salary Range: $32,000 – $37,000. Salary is commensurate with experience and credentials.