**Candidate's must be local to Tampa, FL, or able to relocate to Tampa, FL before hired for position. This is a Hybrid role, 2-3 days/wk in office**
Job Description
The ICG Documents Technology group is expanding its team to help Citi simplify and standardize the way the bank manages documents through automating critical processes and digitizing documents using Artificial Intelligence machine learning, deep learning, natural language processing (classification, extraction, etc.). Documents Technology is part of the Innovation Lab at Citi Information Services Group (ISG). Our mission is to simplify and deliver to our clients with speed and agility generating superb client experience.
We empower our people and the industry, to innovate and integrate Operations and Technology into one solution-oriented resource. Deliver superior value to our clients through digitization of services, simplification, automation, and industry transformation.
The team is looking for an experienced Technology Program Manager to lead cross-functional programs involving document management and processing and utilizing innovative technology solutions, working closely with project managers, engineering teams and business stakeholders at all levels of the organization.
The successful candidate will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. They will also be responsible for acquiring resources and coordinating efforts of team members, as well as third-party contractors or consultants in order to deliver projects according to plan. The ideal candidate will have experience working in a fast-paced and dynamic environment, managing multiple projects simultaneously, and working collaboratively with a range of stakeholders, with a particular emphasis on senior management. The candidate will be seen as an ambassador for Documents Technology across the organization.
If you are a results-driven individual who thrives in a fast-paced, dynamic environment and has a passion for innovation and solving complex problems, we encourage you to apply for this exciting opportunity.
Responsibilities:
Manage end-to-end delivery of IT programs covering multiple projects in both agile and waterfall environments and ensuring technical feasibility
Work closely with internal and external teams to manage dependencies and ensure successful project delivery.
Develop and manage plans, including scope, timelines, RAID log, milestones, and budgets.
Identify and manage risks and issues and develop mitigation strategies to address them.
Manage stakeholder expectations and ensure effective communication throughout the program lifecycle with particular focus on senior stakeholder management
Develop and maintain project documentation, including project charters, project plans, status reports, and other project-related materials.
Coordinates the plans and RAID logs across the support projects and identifies synergies across the projects that will lead to program success
Facilitate project team meetings and ensure effective collaboration between team members.
Capable of working in a direct and matrix organization, driving collaboration across businesses and IT functions
Mandatory Skills
Bachelor's degree in computer science, information technology, or related field.
7+ years of experience in IT program or project management, including experience with both agile and waterfall projects and preferably within financial institutions or related industry
Excellent project management skills, including the ability to manage dependencies between teams and manage risks and issues.
Excellent stakeholder management skills, including the ability to communicate effectively with both internal and external stakeholders.
Strong communication skills, both written and verbal.
Experience with project management tools such as MS Project, JIRA.
Experience managing cross-functional projects and distributed teams is a plus
PMP or PRINCE2 / Agile Certification - Scrum Master is a plus
Demonstrable track record of delivery of technical projects
Excellent communication skills– oral, written, presentation skills.
Ability to explain complex requirements in simple words.
Ability to work and adapt in a fast-moving industry
Experience of working in a globally distributed team, working in different time zones
Good team player and works collaboratively
Experience of relevant financial background of capital markets or regulatory background
Education:
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Research-
Job Family:
Research Product-
Time Type:
Full time-
Primary Location:
Tampa Florida United States-
Primary Location Salary Range:
$100,430.00 - $150,650.00-
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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