Technology Lead Job at Cognizant Technology Solutions
Salary and Other Compensation :
The annual salary for this position is between $[50K-65K] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Team Lead
Qualification :
Bachelor's in Science/ Commerce/Engineering or equivalent
Responsibility :
Business/Customer :
Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
Adherence to customer security and compliance requirements.
Implementation of approved change requests in line with customer change management process.
Responsible for incident life cycle following ITIL / BIC frame work as applicable.
Adherence to customer communication etiquette.
Ensure stated productivity requirements are met for the engagement.
Project/Process :
Review CSAT feedback and ensure timely implementation of corrective actions.
Participate in Critsit process to resolve the incident in a timely manner.
Log and triage incidents.
Coordinate with resolver groups vendors/carriers.
Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
Contribution to continuous service improvement plans (CSI).
Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
Effective floor Management.
Team/People :
Continually assess skill level and provide intervention assistance.
Contribute to and participate proactively in knowledge sharing sessions.
Encourage team individuals to participate in organization innovation programs.
Act as a buddy for new hires.
Makes recommendations on R&R for team / individual achievement.
Makes recommendations to team lead on team's performance rating.
Organization :
Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
Adherence to Organizational policies and processes (including Cognizant's security policies LP timelines etc).
Participate in recruitment drives.
Must Have Skills
Vmware Public Cloud Admin
Hybrid
VMWare vRealize Automation
Good To Have Skills
VMWare Cloud Foundation
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Jan 10 2023
About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
The annual salary for this position is between $[50K-65K] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Team Lead
Qualification :
Bachelor's in Science/ Commerce/Engineering or equivalent
Responsibility :
Business/Customer :
Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
Adherence to customer security and compliance requirements.
Implementation of approved change requests in line with customer change management process.
Responsible for incident life cycle following ITIL / BIC frame work as applicable.
Adherence to customer communication etiquette.
Ensure stated productivity requirements are met for the engagement.
Project/Process :
Review CSAT feedback and ensure timely implementation of corrective actions.
Participate in Critsit process to resolve the incident in a timely manner.
Log and triage incidents.
Coordinate with resolver groups vendors/carriers.
Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
Contribution to continuous service improvement plans (CSI).
Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
Effective floor Management.
Team/People :
Continually assess skill level and provide intervention assistance.
Contribute to and participate proactively in knowledge sharing sessions.
Encourage team individuals to participate in organization innovation programs.
Act as a buddy for new hires.
Makes recommendations on R&R for team / individual achievement.
Makes recommendations to team lead on team's performance rating.
Organization :
Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
Adherence to Organizational policies and processes (including Cognizant's security policies LP timelines etc).
Participate in recruitment drives.
Must Have Skills
Vmware Public Cloud Admin
Hybrid
VMWare vRealize Automation
Good To Have Skills
VMWare Cloud Foundation
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Jan 10 2023
About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.