System Engineer Job at Cubic Corporation
Business Unit:
Cubic Mission and Performance Solutions
Company Details:
Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We’re the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.
Job Details:
Job Description Summary:
The primary role of this position will be supporting the National Geospatial-Intelligence Agency (NGA) by performing the duties of an Operations Tier Level I Technician who will be responsible for performing Tier I application, network, equipment and systems oversight for an established Full Motion Video (FMV) system.
The Primary tasks include hands on application, network and systems management, administration, and advanced architecture troubleshooting as part of a team of contract and government engineering professionals. The candidate will be responsible for resolving issues directly with Intelligence Community (IC) customers, investigating issues, and elevating as necessary to the Tier II-III technical support group.
Successful candidates will work with multicast content distribution, imagery dissemination, video processing and archiving, and other cutting-edge technologies. Our primary focus is finding candidates with potential who can adapt to a dynamic environment and should be results-oriented and must have a strong desire to work in a team environment. Up to 100% of the time will be spent on site at Springfield, VA/Ft. Belvoir.
Essential Job Duties and Responsibilities:
- Supporting a large-scale full motion video architecture and preemptively responding to and fixing issues with the application portal, supporting hosting environment and networking backbone.
- Diagnosing system issues, fault isolation and service restoration.
- Utilizing network related protocols and services as well as LAN/WAN implementation and troubleshooting.
- Identifying documenting, tracking and escalating issues to the Tier II-III support group as necessary.
- Providing internal and external customers with responsive, concise and accurate status or service updates, issues and risks.
- Interacting in a technical team environment with software, network and systems engineers.
- Providing assistance with large scale system and architecture implementation and operational support.
This position requires rotational support for both a 1st (0600Est - 1400Est) and 2nd (1200Est - 2000Est) shift onsite at the customer. Shift coverage is designated monthly based on team member availability.
Minimum Job Requirements:
- Associate Degree and/or Bachelor’s Degree in a Technical position or in Computer Science or similar. Prior military experience in lieu of degree is acceptable.
- Experience with web based technologies, virtual operating environments (such as VMWare), and most common operating systems (Windows, Linux).
- Knowledge of WAN environments and supporting infrastructure.
- Candidate must be familiar with fundamentals of troubleshooting, fault isolation, and service restoration.
- Knowledge of network architectures.
- Familiarity with full motion video technologies a plus. Strong communication and customer service.
- US Citizenship required. Must have an active TS/SCI Security Clearance.
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.
Worker Type:
Employee
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