ESSENTIAL JOB FUNCTIONS

• Monitor Closed Circuit Television (CCTV) system to identify theft, cheating scams, employee procedure violations and other issues that would threaten the assets, customers and employees of Jackpot Junction Casino Hotel.
• Report all theft and/or gaming violations to the Lead Surveillance Operator.
• Observe customer and employee behavior patterns when requested.
• Conduct video reviews and investigations.
• Write daily reports.
• Cooperate and work with other departments within the casino.
• Communicate and cooperate with other casino surveillance and all local, state and federal law enforcement agencies.
• Answer phones.
• Conduct surveillance investigation functions in accordance with departmental policy.
• Protect all confidential information that must not be disclosed regarding security and/or surveillance systems and activities, except to authorized individuals.
• Perform other duties and responsibilities as assigned.

EXPERIENCE & QUALIFICATIONS

• High school diploma or GED required.
• Previous security, surveillance or law enforcement experience preferred.

SKILLS, KNOWLEDGE & ATTRIBUTES

• Knowledge of casino gaming (i.e. table games, slot machines, bingo, etc.).
• Excellent oral and written communication skills.
• Basic computer skills, including keypad and printer use.
• Strong report writing skills.
• Basic mathematical skills.
• Excellent interpersonal skills.
• Strong eye for detail.
• Basic knowledge of electronics.
• Ability to maintain a strict level of confidentiality.

UNIVERSAL REQUIREMENTS

• Sensitivity to various cultures, including Native American cultures.
• Regular attendance and punctuality.
• Able and willing to work any changes in scheduled hours as required.
• Serve as a credit to Jackpot Junction Casino Hotel, and encourage others to do the same.

PHYSICAL DEMANDS

• Able to sit for extended periods of time.
• Vision and hearing acuity.
• Able to work under stressful conditions.

While the physical demands described here are typical of those required to be successful in this position, reasonable accommodations will be considered to enable individuals with disabilities to perform applicable job duties.

Job Type: Full-time

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