Support Staff / Receptionist - Ste. Genevieve Job at Community Counseling Center

Community Counseling Center Ste. Genevieve, MO 63670

Support Staff - Receptionist

Location: Ste. Genevieve, MO
Full Time: Non-Exempt
Work Hours: Monday-Friday: 8:00am - 4:30pm, Evening hours (until 7:30pm) are required on a rotation basis.
Base Pay: $14.42/hour

The Job
While working in the Support Staff role, you would be responsible for covering reception functions; assisting with admission's; annual update processes; and are required to manage or assist in processing or maintenance of the electronic health record.

Essential Functions

  • Greet all clients and visitors; direct to correct area if necessary.
  • Schedule and cancel appointments for all office clinicians.
  • Answer all incoming calls and direct to correct department/staff.
  • Make daily appointment reminder calls to clients and/or to reschedule if necessary.
  • Enter client demographic data into EMR when there are changes.
  • Initiate and/or complete the admission process and complete annual updates in EMR.
  • Manage space allocations for meetings.
  • Maintain client medical records in accordance with all laws, regulations, policies, and HIPAA.
  • Work as a team member with other support staff to assure timely completion of all tasks.
  • Maintain Vehicle Logs and Tracking of Vehicle Keys
  • Scans documentation for Residential and Day Treatment programs into EMR.
  • Document according to clinical policies and procedures, DMH, CARF, and any other federal or state program per agency standards.

Non Essential Functions

  • Maintain compliance with all policy and procedures.
  • Complete all required training.
  • Work cooperatively with other departments and members of the community.
  • Participate in all required meetings as determined by supervisor.
  • Request service on office equipment as necessary.
  • Ability to be flexible and have a pleasant and professional demeanor
  • Other duties as assigned.

Minimum Required Qualifications
High school diploma or equivalency with emphasis on secretarial and computer courses; one year experience in similar office setting; ability to work with difficult clients.

The Agency
Community Counseling Center (CCC) is a behavioral health organization that has been serving the public since 1974. We are an administrative agent for the Missouri Department of Mental Health, and we are entrusted to provide a full array of comprehensive behavioral health services within our five county catchment area.

Our Mission is to provide comprehensive behavioral health and prevention services to every person in need in our five county region.

Our Vision is to create a behavioral healthcare system that is capable of upholding, supporting, and maintaining recovery of our clients.
Our Benefits

  • 24 Paid Days Off Your First Year
  • Seven Paid Holidays
  • Competitive Health, Dental, Vision, and Supplemental Insurance
  • Retirement Matching
  • Much more!

Community Counseling Center is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: $14.42 per hour




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