About AvidXchange
AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone that works here, they’ll tell you our people are at the core of who we are. We are all entrepreneurs who love to innovate and win with a passion for serving our customers. While we take personal ownership of our everyday work, we recognize that we only win as a team.

Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working in one of our 7 offices across the U.S., or remotely. We're building more than a tech company – we're building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you'll tell for years, you've come to the right place.

AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.

Job Overview

The Vendor Services Team focuses efforts on supplier education and the communication of electronic programs. The goal is to streamline the payment process for our clients while improving the speed of payment receipt by providing suppliers a comprehensive automated solution. This position will serve as a supportive resource for this team, and includes achieving assigned quotas, data gathering, and data entry.

Job Responsibilities

• Outbound calls to provide suppliers with value driven education
• Provide a professional and informative customer service experience for existing suppliers
• Perform exceptional data entry in our CRM
• Recommend process enhancements to improve business practices
• Support the efforts of Vendor Services activities within AvidXchange
• Professionally represent AvidXchange and its offerings by creating supplier excitement
• Support a team environment by sharing best practices, maintaining a winning mindset, and embracing values based culture with a great place to work.

Required Education, Skills, and Qualification

• High school diploma required
• 2+ prior outbound calling experience required
• 1-2+ years customer service or accounting experience is preferred

Proven track record of meeting or exceeding assigned quotas and goals

• Self-motivated and self-disciplined with a dedicated work ethic
• Detail oriented with excellent written and verbal communication skills required
• Strong proficiency in the use of computer software programs including Microsoft Excel and Outlook are essential; experience with CRM systems preferred
• Strong relationship building and customer service skills

Preferred Education, Skills, and Qualification

• Able to effectively manage time and multi-task deliverables successfully
• Assertive nature with a natural curiosity that can take direction as well as operate independently
• Be comfortable multi-tasking projects and self-managing priorities by setting appropriate expectations
• Enjoy working in a fun environment while operating with a natural sense of urgency
• Thrive in ambiguous environments and enjoy defining best practices instead of settling for the status quo

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.


Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.