Division: Sword & Spoon

Location: Castle Walk Food Court @ The Excalibur Hotel & Casino

Position: SupervisorConcept: Krispy Kreme

Primary responsibilities

• Perform any or all the essential duties requires by crew member and crew leaders. Adhering to concept brand standards along with company standards
• Provide, perform, supervise training of all staff
• Always maintain all brand and company uniform standards in accordance to companys uniform policy. Lead by example; when you are clocked in you are in full uniform
• Determine staffing needs and schedule staff, accordingly, utilizing a weekly labor proforma while meeting required labor goals each period.
• Submit all schedules for manager approval by Wednesday of each week. Post all schedules on Thursday by 5pm for the following week
• Ensuring all company policies and procedures are adhered to
• Daily time edits for all concepts and enforcing labor laws
• Complete accurate daily and weekly paperwork every Monday
• Daily time edits
• Complete and submit weekly payroll to the Food service manager
• Accurately count and enter weekly inventory into R365
• Scan and email all weekly invoices to accounting
• Complete Monday call sheet
• Print labor with OT report, account for all overtime
• Conduct Monday maintenance walkthrough of outlet and send email with all issues to DM, FSM
• Successfully motivate and supervise team to ensure brand and company compliance
• Maintain and average of 90% or above on all brand secret shops and FBC visits
• Ensure consistency in food quality and presentation to all guest served
• Ensure Health and safety standards are maintained according to SNHD
• Maintain all A grades according to set SNHD guidelines
• Maintain 90% or higher on all Eco sure/Steritech audits when applicable
• Respond to customer preferences and complaints with the assistance of a manger
• Maintain cleanliness of your outlet FOH, BOH, Walk ins, dry storage
• Ensure your assigned concept open each day on time, fill in to open when needed
• Place weekly orders to set par levels; check in and or verify all orders are received and stored properly using FIFO
• Maintain employee files with up to date HR information; i.e. notice of termination, discipline, time off request with managers approval
• Cash Handling; audit daily drop paperwork, employee banks, employee cash drawers
• Ensure ALL cash handling files are accurate and up to date
• Recruit, interview, assist with hiring new team members
• Maintain all store paperwork; order guides, prep list, brand information, employee roster, uniform inventory

Qualifications

Must be able to perform the tasks outlined above descriptions must be able to stand for long periods, work with agility, and occasionally work long hours; must be able to see; must be able to test products by taste, color and smell; must be able to manage occasional periods of stress with composure and control; must be able to occasionally lift up to 50 lbs.