Plans directs and coordinates the vehicle operations activities of a large public transportation system; is responsible and accountable for providing public transportation services including vehicle and terminal operations, inspection services, staff supervision, and related office and support activities.

• Formulates and/or approves revisions to the rules and regulations governing the specific work of the division.
• Prepares or reviews reports of subordinate supervisors, service inspectors, and
• others relating to the activities of the division.
• Reviews the effectiveness and adequacy of the Division’s organization and the qualifications
• of staff members.
• Devices are means of improving the organizational relationships and development of employees to meet the needs of the organization.
• Analyzes operations and operational problems and devices and/or approves plans for more economical and efficient service delivery.
• Studies and analyzes present service routes, schedules, and passenger load factors and recommends appropriate service changes.
• Reviews recommendations to transfer, promote, demote, reassign, discipline, and/or reward employees.
• Reviews, tracks, and recommends appropriate training and development opportunities for staff.
• Receives and responds to employee problems and grievances.
• Performs frequent field inspections of terminals and routes serviced, noting general conditions and possibilities for improvement.
• Receives reports on general traffic conditions and makes adjustments to service routes and schedules, as required.
• Evaluates the effects of, and make recommendations on, proposed traffic ordinances and proposed changes to existing traffic routes.
• Oversees subordinate supervisors, service inspectors, and other staff relating to the activities of the division.

• Bachelor's degree with a specialization in transportation, traffic engineering, or business administration.
• Six (6) years of extensive experience and training in operating practices and procedures, planning, directing, and supervising work of subordinates in a large urban transportation system which includes four (4) years of experience in an administrative capacity.

• Knowledge of the organization, work, functions, best practices, and procedures of a large urban transportation system.
• Knowledge of local, state, and federal rules and regulations applying to the Detroit Department of Transportation.
• Skill in solving operational, supervisory, and administrative problems.
• Skill in analyzing information to make effective and economical decisions.
• Skill in implementing service delivery procedures.
• Skill in supervising, planning, and coordinating large-scale transportation operations.
• Skill in report writing.
• Skill in oral and written communication.
• Ability to efficiently coordinate, direct and plan large-scale urban transportation activities.
• Ability to interact with subordinates, departmental personnel, and others in a tactful and diplomatic manner.
• Ability to perform organizational and employee development analysis.
• Ability to respond to workplace dynamics in a timely, visionary, and proactive manner.
• Ability to interpret and analyze statistical data.
• Ability to manage multiple priorities.

Evaluation Plan

• Interview: 70%
• Evaluation of Training, Experience & Personal Qualifications: 30%
• Total of Interview and Evaluation T.E.P: 100%

• Veteran Points: 0 – 15 points
• Detroit Residency Credit: 15 point