Role Summary

Voices Academies’ Student Services Manager (SSM) will be an inspiring and motivating educator who can work independently. Reporting to the Principal and Network Special Populations Manager, the Student Services Manager will form part of the school’s leadership team. The SSM must have demonstrated experience with behavior management systems, special education services, English Language Learners, and crisis intervention. In addition, the position contributes to the development of long-range and short-term goals and operating plans for the school sites’ specialized programs by participating with other leadership team members in the formulation of goals and priorities. The SSM will have an unwavering commitment to lead the planning, development, implementation, and maintain the day-to-day operations of special education and crisis intervention services at a Voices Academies site. SSM must hold the belief that all students can achieve at a high academic level with adequate support, resources and individual academic plans for students with learning needs. This role will oversee, train, manage, and support the Special Education department.

Key Responsibilities :

Student Services Manager:

● Support the mission, vision, and core values of Voices College-Bound Language Academies

● Serve as the Section 504 administrator, collaborate with Voices’ school site leaders to identify students who are eligible for 504 plans, maintain a centralized system for 504 documentation and implementation

● Serve as the Student Success Team (SST) site coordinator, collaborate with Voices’ school site leaders and teachers to identify students who are eligible for an SST plan, maintain a centralized system for SST documentation, observation, and implementation

● Promote student culture in collaboration with the Dean of Culture (DoC), to build a positive school culture and set clear behavioral expectations for students and families, including individualized behavioral supports as part of SST, 504 or IEP plans

● Administer ongoing training and support to school site teachers and staff on all student support related matters; including but not limited to mandated reporter training, crisis intervention training, and professional development on Student Services policies, procedures, and functions

● Work with site leadership (Principal, Dean of Culture, Instructional Coach and Business Manager) on the development of high quality Special Education programming; ensure the school site has data-driven strategies that are likely to accelerate performance for students with special needs

● Be responsible for staying up-to-date on best practice and research in Special Education; connect organizational and site leadership with new research and professional development opportunities as appropriate

● Oversee and support implementation of English Language Development programs at the school site.

● Collaborate with the Director of Special Populations and the Special Populations Manager in the development of new SPED programs and project manage the implementation/operationalizing of new programs

● Support school Crisis Intervention Plan as needed. Collaborate with the DoC in the event of a crisis situation involving a student with a 504, SST or IEP (i.e. provideconsultation to staff, as needed)

● Foster and maintain positive relationships with outside stakeholders, including county, state, and federal agencies relative to student services

● Assist with school or system student support initiatives, such as restorative practices, social emotional learning programs, etc.

● Other duties as assigned

Coach and Manage:

● Train, manage, observe and support Special Services team: Education Specialists, Intervention Teachers and Special Education Associate Teachers

● Ensure compliance of policies and procedures related to special services are met and upheld by all school staff

● Support the Education Specialist(s) in monitoring student performance data and effectiveness of instructional responses

● Complete special projects as assigned, assist administrators with problem identification and solution, mediate disputes, and develop written reports as appropriate

● Develop staff professional development trainings and growth-plans based on weekly observations and feedback sessions

Special Education Site Leader:

● Support the Director of Special Populations (DoSP) in leading site professional development; ensure PD plans are powerful, effective, and in alignment with Voices’ values and mission

● Ensure legal compliance of all Special Education programs, staff, and IEPs; audit IEPs regularly for compliance and quality

● Meet regularly with the Special Services Team regarding coaching practice, professional development, data analysis, etc.

● Lead and manage all special services contracts and partnerships to support Special Education students

● Work with the Director of SpecialPopulations (DoSP), Special Populations Manager (SPM), teachers and support staff to problem solve and to identify, practical, and effective differentiation strategies to meet student learning needs

Voices Academies Student Services Manager candidates will have the following:

● Ensure systematic ELD instruction is consistent

● Attend systematic ELD trainings and/or lead school site ELD trainings

● Work with Principal, Special Populations Manager (SPM, and Director of Special Populations (DoSP during ELD walkthroughs and thought partner to address hot spots

Required Qualifications:

● Bachelor’s degree required

● CA Multiple Subject Clear Credential or Education Specialist Credential

● Minimum 5 years of teaching experience (General Education or Special Education) and 2 Coaching/Instructional leadership

● Proven experience working effectively with special student populations, including interventions, special education and English learners

● Demonstrated passion for the mission, vision and values of Voices Academies with a deep commitment to improving the lives of students from low-income communities

● Proven leadership skills and experience supervising, coaching, and evaluating the performance of assigned staff

● Excellent oral and written communication skills in English withSpanish skills strongly preferred

● Outstanding written, speaking, and organizational skills with experience interacting with a broad range of stakeholders, including teachers, parents/guardians and other staff

● Commitment to accelerated educational progress of children

● Experience or commitment to public education, social justice, efficacy and equity

● Works well in a high-pressure environment

Personal and Professional – Finally, the ideal candidate will hold the following personal and professional competencies:

● Leadership – Couple strong management with excellent interpersonal skills in leading an organization in one’s functional domain

● Relationship – Develop relational trust across constituencies, by maintaining a positive attitude with students, parents and staff, while also maintaining confidentiality

● Organization – Be intensely execution-oriented and frighteningly organized, allowing one to work in a fast paced, but sometimes unpredictable, environment

● Perspective – Combine maturity, humility, a strong work ethic, a sense of humor, and a roll-up-my sleeves attitude to celebrate successes as well as navigate times of ambiguity and high levels of stress

● Professionalism – See oneself as an ambassador of the school, presenting oneself both positively and professionally at all times and with all constituents

Preferred Qualifications:

● Spanish skills strongly preferred

● Knowledge of and experience working with low-income communities preferred

● Proven track record of success managing school employees to achieve ambitious goals

● Ability to plan, organize, assess and direct student support services programs and activities

● Knowledge of and the ability to interpret, apply, and explain current applicable laws, codes, regulations, policies, and procedures relating to student support services programs

● Understanding of dual-language immersion instructional practices and school design and the unique characteristics of public charter schools is a plus

● High proficiency in Microsoft Excel, PowerPoint, Word, and Google Apps

Working Conditions:

● Regular requirement to stand, sit, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, stoop, kneel and crouch

● Lift and carry objects weighing up to 50 lbs.

● Occasional evening and or weekend work

● Occasional travel

● Willingness to be trained as needed

Prior to Employment: Once an offer has been extended, a candidate must meet the following criteria to receive a final agreement:

● First Aid/CPR Certification

● Clear Criminal Background Check

● Valid TB Clearance

Key Compensation:

● Salary range: $75,000 - $88,500

● Medical benefits

● Exceptional growth opportunities

● Retirement plan

Employment:

● Reports directly to Principal and Special Populations Manager

● Permanent Salaried, Exempt Position

● At-Will Agreement

If you have any questions about this position, please contact our hiring team by email at jobs@voicescharterschool.com. Thank you.

Voices College-Bound Language Academies is an equal opportunity employer. It is the policy of Voices to afford equal employment and advancement opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, ethnicity, ancestry, sex, sexual orientation, age, physical or mental disability, marital status, citizenship status, medical condition, or any other legally protected status.

Job Types: Full-time, Part-time

Pay: $75,000.00 - $88,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• San Jose, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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