Student Service Advisor #11978
FL Coast Workforce Alliance Grant
School of Computer Science

GRANT FUNDED POSITION –GRANT END DATE 8/31/2023

You Belong HERE!

Offering more than 100 certificate, associate and bachelor’s degree programs, Daytona State College (DSC) has responded to the education and workforce training needs in our region for more than 60 years. The college enrolls nearly 25,000 students annually at its seven instructional sites, with graduates serving in critical fields including health care, emergency services, business, education, hospitality, engineering, technology and more.

We currently have an opportunity to join our team of talented and diverse Faculty and Staff as a Student Service Advisor.

Required Qualifications: This position requires a bachelor’s degree and one (1) year of experience in education, sales, marketing or customer service. A valid Florida Driver’s License is also required.

The starting salary is $38,500.

Posted Date: 12/12/2022 Closing Date: Open until Filled

Application review to begin 1/4/2023

Working Hours: Regular work hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. Occasional evening and weekend hours required as needed.

Note: This position is based at the Advanced Technology College campus. However, this position may require travel for temporary assignment or permanent relocation to any of the Daytona State campuses.

Rewards package, features:

• Medical, dental and vision benefits
• Generous paid time off - vacation leave, sick leave, personal days, spring break, winter break, and other holidays
• Florida Retirement System (FRS)
• Free wellness membership at our Lemerand Center
• Education Reimbursement and Professional development opportunities

Key Responsibilities:

• Reviews and processes student applications and educational records/transcripts. Discusses and makes recommendations on programs of study and communicates College policies and procedures and admissions requirements. Informs students of available funding resources and communicates College policies, procedures, and requirements.
• Informs new and prospective students of cybersecurity and IT pathways and courses offered on various campuses and assists students with the admissions process.
• Interacts with High School career and guidance counselors, district CTE staff, CTE academies and High School teachers
• Assists with the implementation of College recruitment activities including personal visits and follow up, staffing booths at events or fairs, high school visits, conducting telemarketing efforts, and assisting in direct mail initiatives.
• Maintains current information on State Statutes, State Board Rules, and College policy and procedures regarding college admission, and immigration guidelines as they pertain to one’s eligibility to study.
• Makes presentations on cybersecurity and IT programs, courses, and the mission of the College as requested or assigned.
• Maintains record system for area of responsibility, including student records and counseling/advising sessions with students. Inputs information into various database systems.
• Attends staff, divisional or other meetings as directed to exchange information. Attends professional seminars and/or conferences to improve professional skills.

Knowledge, Skills and Abilities: The successful candidate must have the ability to establish and maintain effective working relationships with employees and the public; ability to communicate effectively both orally and in writing; ability to interpret information and make logical decisions; ability to operate a calculator, PC and keyboard; ability to sit and view a computer screen for extended periods of time performing detailed tasks; and ability to maintain a high level of concentration. . The successful candidate will also be able to demonstrate working knowledge of Microsoft Office (Word and Excel) and work effectively with diverse populations and various partner organizations, while providing quality customer service at all times. Employee must be able to exert up to 10 pounds of force on a recurring basis.

For consideration, applicants must submit an online application at www.DaytonaState.edu/hr. Applicants may also upload their cover letter, resume and transcripts of all degrees and coursework. Application must include the names, addresses and telephone numbers of three (3) professional references. If formal education occurred at an international institution, a copy of the degree evaluation must be uploaded and submitted with the online application. Candidates will not be considered if copies of transcripts (and / or third party evaluations) are not furnished by the position closing date. Any candidate hired must supply official transcripts within 30 days of employment.

Criminal background checks are required.

For more information, please contact us at 386.506.4505 or visit our website at http://www.DaytonaState.edu.

Reasonable accommodations are available to applicants with disabilities during the application and interview process. To request accommodations, contact 386.506.4505.

Daytona State College prohibits discrimination and provides equal access, equal educational opportunity, and equal employment opportunity to all persons regardless of age, color, disability, ethnicity, genetic information, gender, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation and veteran status. For more details, read our policy at this site https://www.daytonastate.edu/equity-and-inclusion/index.html or contact Human Resources at 386-506-4505 or 1200 W. International Speedway Blvd. Building 100, Room 303 Daytona Beach.

EQUAL OPPORTUNITY / EQUAL ACCESS EMPLOYER