Student Finance Analyst I Job at Adtalem Global Education
Opportunity at a Glance:
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. Adtalem and its institutions have more than 10,000 employees and a network of more than 275,000 alumni.
Adtalem was named one of America’s Most Responsible Companies 2021 by Newsweek, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes. Follow Adtalem on Twitter @adtalemglobal, LinkedIn or visit Adtalem.com for more information.
Under general direction, this position provides support for student finance operations teams. Performs the necessary student finance tasks as applicable to the CU packaging team. This role is responsible for promoting student success through accurate and responsive processing of TIV aid and providing support to our internal customers and external agencies. Runs and processes reports required to identify, track and follow up on outstanding students.
Responsibilities:
- Reviews students for accurate packaging of financial aid including but not limited to Title IV, state and institutional grants, private loans.
- Process student requests to adjust their Financial Aid through PKA's and Salesforce cases.
- Completes student finance processing according to documented procedures.
- Uses and applies knowledge of Title IV regulations with minimal guidance. Is proactive in seeking new knowledge on student finance related issues.
- Runs and processes reports required to identify, track, and follow-up on outstanding students.
- Effectively communicates student/account information with internal and external stakeholders.
- Completes daily and weekly production reports while holding oneself accountable for meeting individual deadlines/SLAs.
- Successfully delivers on expected accountabilities including timeliness, accuracy and quality while demonstrating ability to manage and deliver on multiple tasks in parallel.
- Can identify operational and compliance risks
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree or at least 2 yrs. experience in student accounts and/or financial aid preferred.- Must possess effective customer service skills.
- Excellent verbal and communication skills.
- Ability to maintain a high degree of professionalism and integrity.
- Consistent attention to detail and follow-up.
- Must be a team player.
- Ability to work in a fast-paced deadline-oriented environment.
- Ability to multi-task and prioritize workload.
- Is proactive in researching new student finance regulations and issues.
- Well-developed organizational skills.
- PC skills in Microsoft Office, in particular Excel, database and internet applications
- Excellent math and analytical skills.
- Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
As an organization dedicated to educating the healthcare leaders of tomorrow and empowering members to make inspiring contributions to our global community, we know that it is our responsibility to lead by example and continue minimizing the risks of spreading COVID-19. Employment at Adtalem and/or its subsidiaries requires compliance with the organization’s Mandatory COVID-19 Vaccination Policy, to the extent permitted by the laws of your country, province/state, and/or local area. All employees in areas of the world that permit mandatory COVID-19 vaccination are required to be fully vaccinated within 60 days of their date of hire unless they receive an exemption from Adtalem’s HR Coaching Resource Center because of issues such as access or an approved medical or religious accommodation.
Who We Are:
As an organization dedicated to educating the healthcare leaders of tomorrow and empowering members to make inspiring contributions to our global community, we know that it is our responsibility to lead by example and continue minimizing the risks of spreading COVID-19. Employment at Adtalem and/or its subsidiaries requires compliance with the organization’s Mandatory COVID-19 Vaccination Policy, to the extent permitted by the laws of your country, province/state, and/or local area. All employees in areas of the world that permit mandatory COVID-19 vaccination are required to be fully vaccinated within 60 days of their date of hire unless they receive an exemption from Adtalem’s HR Coaching Resource Center because of issues such as access or an approved medical or religious accommodation.
Adtalem Global Education (NYSE: ATGE) is a leading healthcare educator and provider of professional talent to the healthcare industry. With a dedicated focus on driving strong outcomes that increase workforce preparedness, Adtalem empowers a diverse learner population to achieve their goals and make inspiring contributions to their communities.
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. Adtalem and its institutions have more than 10,000 employees and a network of more than 275,000 alumni.
Adtalem was named one of America’s Most Responsible Companies 2021 by Newsweek, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes. Follow Adtalem on Twitter @adtalemglobal, LinkedIn or visit Adtalem.com for more information.
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