Student Assistant Library Job at Clayton State University
About Us
Located 15 miles southeast of downtown Atlanta, Clayton State University offers employees a diverse environment which fosters both professional and personal development. The university is committed to cultivating an environment of engaged, experienced-based learning, enriched by active community service. Clayton State offers multiple Bachelor and Master Degree programs which currently enrolls over 6,900 students in challenging campus and on-line courses.
The campus is situated just 20 minutes from downtown Atlanta on 214 beautiful acres, making access to the metropolitan area a breeze. We’ve been named a Top Workplace in Atlanta by the Atlanta-Journal Constitution for six consecutive years. And we also were named one of 79 higher education institutions across the nation in The Chronicle of Higher Education’s list of 2017 Great Colleges to Work For.
Job Summary
THIS POSITION IS ONLY FOR CURRENTLY ENROLLED CLAYTON STATE STUDENTS!
While student assistants are cross-trained and may be called upon to help out in any area of the library, the majority of their work will be concentrated in Access, Research, and Instructional Services (ARIS) Department also known as Public Services.
Position Summary Information
Public Services
Responsibilities Summary:
- Maintain library reference information desk during scheduled peak times of need to serve students, faculty, and staff with information retrieval.
- Assist with Information Desk/Reference and research questions, circulation of library technology items, basic computer assistance, monitoring study rooms for policy compliance, copier/print services, and general directional questions relating to the university.
- Check out and scan in circulating library materials, including Reserves, GIL Express, Interlibrary Loan, group rooms materials, and equipment.
- Maintain order of the Circulating, Juvenile, Periodical, Popular Reading, Legal, Reference, and Audio/Audio-Visual collections by shelving items and shelf reading materials.
- Answer phones and provide basic information or direct the question to a Library faculty or staff member
- Conduct hourly headcounts and record interactions with patrons for analytics.
- Shift books as needed or assigned.
- Ensure the library is presentable at all times by cleaning the equipment, books, and surfaces.
- Conduct walk-throughs of the space to ensure patrons are adhering to library policies.
- Assist with the hardware and software, including the computers and computer software, circulating equipment, compact shelving, printers, copiers, scanners, and the microfilm reader.
- Assist in opening and closing the library.
- Assist with creating, organizing, and maintaining displays.
- Participate in projects intended to improve workflow productivity, accessibility, and availability of information.
- Familiarity with Springshare modules including LibGuides, LibChat, and LibCal. May involve updating and working with LibGuide information as needed.
- Perform other tasks as assigned.
Required Qualifications
Knowledge Skills and Abilities:
- Demonstrates attention to detail and accuracy
- Proves to be dependable and trustworthy
- Proves to be dependable and have time management skills
- Demonstrates a commitment to customer service
- Ability to work unsupervised, independently, and collaboratively
- Ability and flexibility to handle multiple simultaneous projects, accommodate shifting priorities and meet deadlines.
- Ability to relate well with students, faculty, staff, and community users
- Ability to learn and understand the Library of Congress Classification System
- Ability to push and lift books up to 15 pounds
- Ability to communicate with and provide service to library users (in person, online, and on the telephone) in a courteous, efficient manner
- Ability to use a step stool or ladder to reach books on the top shelf
- Ability to learn to use an Integrated Library System
Writing Sample
- Describe your work experience in a library or other place of employment.
- Describe any customer service experience, customer-related experience, and community involvement you have.
- Are you available to work after 5p?
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Clayton State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of the University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Clayton State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Clayton State University Office of Human Resources at (678) 466-4230. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at: (678) 466-5445.
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