Overview: University Settlement partners with 40,000 New Yorkers on the Lower East Side and in Brooklyn every year to build on their strengths as they achieve healthy, stable, and remarkable lives. We work with New Yorkers of all ages. We infuse a commitment to civic engagement, equity, and communal action into each of our programs, which include early childhood education, mental health and wellness, benefits assistance and eviction prevention, adult literacy and education, healthy aging, community, and recreation centers, performing and visual arts, and youth development.

The Adult Literacy Program provides ESOL classes and Technology classes to immigrant adults in New York City. University Settlement provides a comprehensive network of services to over 10,000 people of all ages living in the Lower East Side. Its broad network of activities includes adult literacy classes; mental health counseling and intensive case management; group and family day care; support services to the formerly homeless; job training; after-school and summer camp programs for children and teens; a senior center; and a credit union.

Responsibilities:

• Contact students by phone, text or email regarding attendance and other classroom issues.
• Provide interpretation services in the first language of new limited English-proficient students.
• Work with office staff to gather outcome data about students in our program.
• Input data about students and outcomes into ASISTS and DYCD database.
• Handle orientation, intake, and record keeping procedures.
• Help students with referrals to other training programs and other education programs.
• Work with teachers and other staff to ensure that students goals are met.
• Provide technical support to students to complete assignments and other administrative tasks.
• Facilitate with community outreach events such as street fair tabling, job fairs, workshops, and other special activities.

Qualifications:

• Must be currently enrolled as a student in the University Settlement Adult Literacy Program.
• High School diploma or HSE required.
• Bilingual required (Spanish, Mandarin, Cantonese, or Russian preferred).
• Proficient in Microsoft Office Suite and Google Sheets, Docs, and Drive.

Hours: Part-Time (17 hours per week); 3 days per week, including at least two evenings.

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law. All University Settlement employees are COVID-19 vaccinated in accordance with the laws set for by the City and State of New York.