Job Summary -Hiring for Brentwood and Cool Springs locations

uBreakiFix by Asurion is looking for a store manager with an interest in technology, experience managing others, dedication to customer service and a passion for learning new things!

Position Details: Are you looking for an opportunity to lead a growing team within an exciting segment of technology? Do you want an opportunity that challenges you, allows you to learn and will enable you to work with owner. If you are looking for a boring management job, this isn't for you. If you want to take initiative, become a better leader and have an impact on a local business, then we would love to meet you!

WE WANT SOMEONE WHO IS:

• A leader with a positive, "can do" attitude
• Experienced in leading teams and has management experience (6+ months)
• Honest, ethical and trust-worthy
• Passionate about technology
• A person who knows how to take care of customers
• A perpetual learner and wants to challenge themselves and others around them
• Comfortable with a performance based structure(win/win for everyone involved)

Basic Qualifications:

• Experience repairing smartphones, tablets, PC/MACs, electronics and game consoles
• Proven leadership/supervisory experience.
• Proven success in achieving and surpassing sales goals.
• Success in hiring, training, and developing new employees.
• Experience creating employee schedules/hours.
• Outstanding customer service skills.
• Excellent technical, problem solving and analytical skills.
• Exceptional organizational skills.
• Strong written and oral communication skills.
• Work well in a team environment.
• Ability to work flexible hours, including weekends and some holidays.
• High school diploma or GED.
• Proof that you are legally eligible to work in the United States.

Preferred Qualifications:

• At least 6 months of supervisory/management experience.
• Previous experience working at a retail electronics store.
• A+ certification.
• Technical degree or certification in Electronics or Consumer Electronics.
• Meets and exceeds sales/profit goals.

What Will You Be Doing On A Daily Basis?

• Meet or exceed monthly sales/profit goals
• Coach your fellow employees, ensure that the team is properly trained and selectively hire new team members
• Run the store like it was your own: set targets, control expenses, hold team members accountable for goals and celebrate as a team when you hit them!
• Help Build and maintain relationships with other local businesses in order to create commercial accounts and sales
• Maintain and manage store's inventory
• Explain complex technical issues to customers in a non-technical, simple to understand manner
• Ensure that all repairs meet uBreakiFix quality standards
• Ensure that customers have an enjoyable experience and exceed customer expectations when possible
• Utilize our custom point of sale system to maintain an accurate record of customer information and a real-time status of each repair
• Maintain the cleanliness and professional appearance of the store
• Empower all team members with the necessary tools and training to resolve customer issues quickly and efficiently.
• Protects employees and customers by providing a safe and clean store environment.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers.
• Achieves financial objectives by monitoring expenditures, analyzing variances, initiating corrective actions.

A successful Store Manager will understand our Core Values, follow all policies and procedures while being able to adapt quickly to the constant, changing environment of the repair industry.

Pay Structure: $18-22+/hr based on experience + commissions/bonus $38K-$45K+ potential.

$500 Sign On Bonus after 90 days

Benefits Options at 60 day: Health/Dental/Vision/PTO

Background Check, Driving Record Check, Drug Test required for our Nationwide partnerships with Samsung, Google as well as affiliations with Asurion/Verizon/AT&T.

Locations: Cool Springs and Brentwood

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 1 year

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Brentwood, TN 37027: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What makes you a good fit for UBREAKIFIX/Asurion?

Experience:

• Customer service: 1 year (Preferred)
• management: 1 year (Preferred)

Work Location: In person

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