Sr. Customer Business Manager- UNFI Natural Job at Danone

Danone Remote

About the job

About the role:

As the Sr CBM for UNFI Natural, located remotely, you will drive sales strategies to grow Danone business across all categories. Be the key touchpoint for UNFI Natural Division. Understand customer business needs and build short and long-term strategies that support those customer goals while achieving company sales targets and financial expectations. Execute company plan at the customer – building customer/category plans in coordination with Natural channel team. Lead and coordinate cross-functional company efforts with customer (e.g., bring in category, shopper marketing, customer collaboration, etc.) to accomplish customer plans.


You will lead selling, planning, and commercialization efforts across the portfolio.This position will be an integral part of the Natural selling organization and should demonstrate strong strategic internal and customer focused planning, business management, and negotiation skills.


Key responsibilities

Build and execute the customer plan to grow the business:

  • Gain a deep understanding of customer needs and priorities within covered categories (e.g., their KPIs, business/category goals, etc.)
  • Coordinate selling process for the given customer/team/category to grow net sales
  • Develop sales/account plans to meet customer objectives while operating within Danone corporate initiatives and guidelines (e.g., assortment, merchandising, and operational targets, etc.)
  • Maintain and build offline UNFI Natural corporate marketing and ad calendar, to align with our independent retail merchandising plans
  • Maintain and develop the business and relationship with independent team that supports the independent channel

Enhance relationship with customer and Danone:

  • Develop calendar for customer-touchpoints - define who needs to be involved at each meeting, purpose for each interaction, etc. (top-to-tops, and JBP’s, food shows, etc.)
  • Maintain and build upon relationships with key customer personnel
  • Develop strategy, implement & execute new processes and ways of working to grow within the UNFI Independent Channel

Responsible for account performance and customer P&L:

  • Manage trade spending, promotional programs, spending across categories within targets
  • Manage the customer P&L - have very clear sense of the financial targets to hit with the customer/categories - growth rates, trade rates, etc.
  • Manage total customer spending, deduction management, volume incentive plan and ARP/Spoils within Danone guidelines
  • Responsible for total bottoms up UNFI Natural forecast
  • Responsible for providing key insights with internal key stakeholders (Demand Planning, CCM, and Supply Chain)

Ownership of Independent Channel Acceleration

  • Develop strategy, implement & execute new processes and ways of working to grow within the UNFI Independent Channel
  • Establish best practices for engaging with UNFI Regional Sales team & create programming accordingly
  • Help define & be accountable for what success looks like in store
  • Ownership & presentation of Custom Category insights to UNFI sales reps/independent accounts
About you

Qualifications

  • 4-year business degree preferably in business, supply chain or engineering
  • Superior analytical, communication and organization
  • Superior Kantar, MS Excel, Power Point, Word, and Power BI
  • Experience in negotiating contracts
  • Experience in CPG industry
  • Experience in working with cross functional teams
  • Experience in Customer Planning
  • Strong presentation and communication skills – internal/external
  • Expertise using Syndicated data sources (IRI & Nielsen)
About us

About Us:

At Danone, we believe that every time we eat or drink, we vote for the world we want. As a leading food and beverage company, we make healthy, sustainably-produced foods and beverages that nourish people’s lives. Some of our brands include Dannon, Activia, Horizon Organic, International Delight, Silk, Oikos, So Delicious Dairy Free, Stok, Two Good, Vega, and Wallaby Organic. And as one of the largest Certified B Corporation® in the world, we are committed to redefining success in business to ensure that through our brands we create real benefits for people, our communities, and the planet. With headquarters in Broomfield, CO and White Plains, NY, Danone North America has more than 6,000 employees across the U.S. and Canada, and more than a dozen manufacturing facilities across North America. Our employees enjoy competitive pay and industry-leading benefits including flexible time off (no yearly cap) and up to 26 weeks gender-neutral paid parental leave, and share a common mission and culture committed to both business results and social purpose. When you join Danone North America, you become part of a global team that is inspiring a healthier world through food. Please join us in nourishing lives & inspiring a healthier world through food! Learn more @ www.danonenorthamerica.com


Danone North America doesn’t just welcome what makes you unique, we value it. We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit and business needs. We recruit, employ, train and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other protected status. Faithful to our values of openness and humanism, all of our employees share in the commitment to engage one another with dignity and respect.

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf


The base compensation range for this position is $125,000-140,000. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options.


#LINORAM #REMOTE




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