Social Media Specialist, Healthcare - Boston or Newburyport, MA (In office Mon-Thurs)

Matter is an independent and thriving brand elevation agency unifying PR, social media, creative services, and integrated marketing. From fast growth startups to established brands, we work with clients across diverse industries, including technology, consumer and professional services. We immerse ourselves in our clients’ worlds so that we can develop and execute strategic, content-rich campaigns that inspire action and build value through measurable results.

As we’ve grown, we’ve maintained focus on building and nurturing a team-oriented and creative environment because we know that when we tap into our collective brainpower we come up with inspired solutions for our clients and because it makes for a happy place to work. We’re proud of the many awards that we’ve garnered as a Top Place to Work and as a Top Agency in the US, but we’re equally as proud of the many organizations that we’ve helped through our agency-wide volunteer initiative. If you’re the kind of professional that takes their work seriously, but also doesn’t take themselves too seriously, this could be the place to grow your career.

Matter Health is a specialized practice within Matter. We are a dedicated group of driven, collaborative, and gregarious people that are working collectively to support dozens of brands across the continuum of healthcare and fuel growth across the larger Matter organization. We’re currently looking for a dynamic, results-focused Social Media Specialist to join our team, working with healthcare clients across the portfolio. This strategist will play a key role on client projects, working hand-in-hand alongside Matter Health teammates handling PR/Media Relations.

Here’s a mix of what you’ll be doing day to day:

• Executing content and handling social community management primarily for Twitter and LinkedIn; content for Facebook, Instagram, etc. is possible but not common
• Creating monthly and quarterly reports for clients on goals and benchmarking, and taking ownership for steadily improving those metrics
• Supporting brand strategy development work including executing competitive analysis, market research, brand audits, position and messaging creation
• Assisting with paid social strategy, implementation and reporting
• Occasionally engaging in rapid response situations
• Contributing to development and analysis for new business pitches
• Serving as a leader/expert representing the Matter Health team internally and externally.

Along with creativity, drive and self-motivation, your previous experience and attributes will include:

• Minimum 1-3 years experience in Social Media; content writing, platform management, community management; healthcare experience preferred but not required
• Experience writing content across social channels, especially Twitter and LinkedIn
• Ability to drive content both for corporate accounts as well as the personal accounts and handles of executives
• Experience working with software and tools such as Google Analytics, social media insights, website analytics tools, and marketing automation platforms etc.
• Familiarity with healthcare communities, concepts, lexicon is a plus
• Familiarity with commonly-used design platforms (Adobe, Photoshop, etc.) is a plus
• A desire to work in a fast-paced, dynamic, team-oriented environment with the ability to manage multiple projects simultaneously
• Ability to present yourself with aplomb and verve during client interactions
• Being an exemplary teammate; Matter Health values camaraderie and creating a team setting where we take care of each other, work harmoniously, and truly enjoy each other’s company - these are things we actively value.

Matter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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