Bay Area Turning Point, Inc.
Job Title: Shelter Director Job Code:
Department: Client Services Reports to: Deputy Director

Effective Date: FLSA Status: Exempt
Pay Rate: $65,000-$68,000 year
Position Overview
Hours: Minimum of 40 - 45 hours weekly Hours may be flexible as necessary to achieve program objectives, tasks, activities, responsibilities and to effectively document outcome measures and variances.
Summary Description: Oversee, coordinate, and evaluate daily operations, special projects/activities, service delivery and documentation for clients residing in emergency shelter.

Essential Duties and Responsibilities

• Ensures 24-hour shelter coverage of emergency shelter for victims of domestic violence and sexual assault as well as ensures safety and security of facilities for those residing in the shelter.
• Oversees the effectiveness, ethical practice, professional and credibility components of client services for groups and activities for the shelter and its clients.
• Plans, develops, implements, and maintains all shelter services that promote safety, healing, and empowerment and that is responsive to the adults, children and families living in the shelter.
• Ensures shelter processes, procedures and documentation ensures safety and remains client- focused, therapeutic, and culturally competent
• Serve on a rotating emergency on-call manager schedule for to work at shelter when needed.
• Interfaces with clients to maintain a cohesive environment; processes clients’ grievances as they arise.
• Coordinates projects as applicable with other departments and staff; oversee the implementation of client orientation
• Assist with agency tours and orientation of visitors to the shelter location
• Provide on-going monitoring of project outcomes and continuous implementation of enhancements of the shelter (basic needs) program.
• Ensures the food services program operates within annual budget allotted to the program
• Ensures timely submission and organization of food production records, recipe analysis worksheets, and menus
• Oversee and ensure the quality of Children’s Services, including childcare lesson planning and activities; ensures the childcare program is in compliance with Shelter Childcare Minimum

Standards to include the hours of operation; oversees the safety, security, and general welfare of children utilizing the childcare facility

Other:

• Assist with preparation for annual audits, program grant reports and monitorings
• Evaluate, provide, and initiate re-training regarding documentation, delivery/tracking of services
• Maintain knowledge of overall agency objectives, activities, and client assistance resources
• Make recommendations to the Programs Director, for service related policies and procedures that are within the philosophy and mission of the agency
• Assist in determining the annual budget for all shelter program operations
• Communicate emergency/critical situations to the Programs Director in an expedient manner

• Attend and actively participate with inter-agency coalitions and networking groups as assigned;

Attend supervisors and combined staff meetings

• Ensure staffing needs are met in a timely fashion
• Other duties as assigned

Education and Other Requirements

• 4-year degree with a minimum of 2 years related administrative experience, or a minimum of 6 years strong experience in a related environment with demonstrated effectiveness
• Must have or obtain Food Managers Certification within 45 days of hire
• Organize and prioritize multiple and changing workload.
• Communicate openly and clearly, both orally and in writing, modeling leadership and teamwork; make logical decisions that are reflective of the philosophy, mission, and management style of the agency and that benefit the shelter and/or the agency as a whole
• Evidence successful experience in liaison work with the community from a social service non-profit setting; able to understand and communicate total agency objectives and mission
• Evidence successful experience in operating childcare and 24-hour residential facilities
• Sensitivity to clients and volunteers and understand the agency's position within the community and with related social service providers
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance
• Must have a clean driving record and be insurable; must have a valid driver’s license and maintain automobile insurance

I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point.

________________________________ _____________
Employee Signature Date

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Supervisor’s Signature Date

Shelter Director

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

2

Job Type: Full-time

Pay: $65,000.00 - $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overnight shift
• Weekend availability

Work Location: One location

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