Service Technician Job at Washington State Senate
Washington State Senate Olympia, WA
$117,000 - $205,000 a year
Description
Exempt Recruitment Announcement
JOB TITLE: Director of the Legislative Service Center (LSC/LEG-TECH)
SALARY: $117K to $205K annually, dependent on qualifications
REPORTS TO: Joint Legislative Systems Administrative Committee
LOCATION: Thurston County - Olympia, Washington
CLOSES: June 12, 2023 at 5:00 PM PST
POSITION PROFILE:
The Legislature is seeking an innovative, strategic, and unifying leader to serve as the Director of the Legislative Service Center (LSC). The Director should be a servant leader and skilled at applying situational leadership skills based on their team’s needs and abilities. The Director serves as the executive and administrative head of the legislative agency. The Director is appointed by and reports to the Joint Legislative Systems Administrative Committee, which consists of the Secretary of the Senate, and another Senate staff person appointed by the Secretary; the Chief Clerk of the House of Representatives, and another House staff person appointed by the Chief Clerk; and the Code Reviser, serving in a nonvoting capacity.
The LSC supports the Washington State Legislature’s operations and functions by establishing, providing, and maintaining cost-effective, reliable, responsive, and customer-oriented information technology services. These services include a full range of hardware, software, applications, telecommunications, operations, and training and consulting support services.
This is a full-time, year-round, at-will position that is exempt from civil service laws.
Duties
PRIMARY DUTIES & EXPECTATIONS:
OVERSEES:
- Serves as the Legislature’s chief technology/information officer
- Manages a biennial budget of $40 million
- Oversees a staff of 70; serves as LSC’s hiring authority
- Provides vision and leadership in the development of the Legislature’s information technology direction and strategic plan
- Works with the Joint Legislative Systems Administrative Committee and legislative user committees to establish the Legislature’s information technology priorities
- Serves as the secretary of the Joint Systems Legislative Administrative Committee
- Strives to improve the Legislature’s operations and cost-effectiveness through the appropriate staffing levels and application of information technology
- In consultation with the Joint Legislative Systems Administrative Committee, establishes and maintains LSC’s operating policies
- Identify challenges and work with internal and external stakeholders to track and remove obstacles for customers
- Oversees the provision of information technology services to 1,000+ customers
- Directs LSC’s operating groups; customer, application, technical, and management support groups
- Coordinates technology initiatives with other government agencies
OVERSEES:
- LSC’s business operations, ensuring adherence to sound business practices
- LSC’s personnel operations, ensuring adherence to sound personnel practices
- LSC’s major project work, ensuring adherence to sound project management principles
- The competitive acquisition of information technology services and products
- The Legislature’s computing, local and remote networks, and telephone operations
- The Legislature’s application development/procurement and maintenance
- The Legislature’s information technology training, consulting, and service help desk programs
- The development and maintenance of the Legislature’s public electronic access offerings
- The development of the legislative information technology standards
- The development and maintenance of the Legislature’s data architecture
Qualifications
QUALIFICATIONS:
SPECIAL SKILLS/APTITUDES:
CONDITIONS OF EMPLOYMENT/WORKING CONDITIONS:
This position requires an onsite/in-person presence during legislative session and must be able to frequently work more than 40 hours per week, which may include evening and weekends during legislative sessions. This position is currently approved for in-state telework during the interim with an expectation to have an onsite/in-person presence when requested.
- Seven or more years of experience in a senior leadership role within a substantial and complex government agency responsible for information technology services
- Demonstrated competence in managing information technology in a non-hierarchical, dynamic, diverse customer environment
- Demonstrated competence in managing a large state-of-the-art computing environment
- Demonstrated leadership and superior performance in successfully implementing complex, multi-faceted, mission-critical, enterprise-class information systems
- Experience in state government and knowledge of the legislative process is an asset
- A bachelor’s degree in computer science, business, or public administration; advanced degree preferred
SPECIAL SKILLS/APTITUDES:
- A visionary leader who is quick in developing a strategic vision of how IT can make organizations more effective and skilled in leading people in a way that allows them to do their best work
- Collaboratively develops and implements a mission, vision, and agency culture aligned with the values and needs of the Legislature
- Strong commitment to customer service with an understanding of the importance of customer-driven information technology
- Ability to foster a healthy, positive, and balanced working environment built on trust and respect
- Unify staff by fostering cross agency communication and a culture of mutual support amongst workgroups
- Leverage individual and team expertise to address major challenges and opportunities for the agency
- Set agency wide policies and priorities that facilitate staff retention and create a steady talent and
- Creative and innovative, with a results-oriented attitude
- Excellent track record of successfully implementing organizational change with a willingness to take risks to advance organizational objectives
- Ability to work with elected officials and department heads in a public sector environment
- Ability to effectively and simultaneously direct multi-dimensional responsibilities
- Excellent judgment and decision-making abilities
- Skilled negotiator, conflict manager, and peacemaker who is adept in the art of compromise
- Excellent planning, project management, and business process analysis skills
- Excellent interpersonal skills with a proficiency in relationship building and collaboration
- Strong written and verbal skills with a focus on transparent communication
- Ability to instill confidence in others while giving and accepting open feedback
- High standard of personal and professional ethics and integrity
- A passion for and commitment to excellence
CONDITIONS OF EMPLOYMENT/WORKING CONDITIONS:
This position requires an onsite/in-person presence during legislative session and must be able to frequently work more than 40 hours per week, which may include evening and weekends during legislative sessions. This position is currently approved for in-state telework during the interim with an expectation to have an onsite/in-person presence when requested.
Supplemental Information
BENEFITS:
The Legislature offers a comprehensive benefits package including medical, dental, life and long-term disability insurance; vacation, sick, military, bereavement, and civil leave; twelve paid holidays per year; a state retirement plan; deferred compensation; healthcare flexible spending account; dependent care assistance; optional credit unions and savings bonds.
HOW TO APPLY:
Complete the application form accessed on the Legislative Service Center/LEG-TECH webpage: https://leg.wa.gov/legtech/Pages/careers.aspx or by clicking the following link:
Director of the Legislative Service Center. Applicants must submit materials by 5:00 PM (PDT), June 12, 2023.
The Washington State Legislature is an equal opportunity employer and does not discriminate based on race, creed, color, national origin, sex, marital status, sexual orientation/gender identity, age, disability, honorably discharged veteran, or military status, or using a trained service animal by a person with a disability. We encourage people of all backgrounds to apply.
Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact House ADA Coordinator Kyle Overmiller at kyle.overmiller@leg.wa.gov or 360-786-7271, or TTD 1-800-635-9993. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.
All legislative agencies hold themselves to the Legislative Code of Conduct which expects the following:
- We conduct ourselves with self-awareness, self-respect, and professionalism;
- We treat others with respect, dignity, and civility, regardless of status or position; and
- We refrain from engaging in hostile, intimidating, offensive, or unlawful activities or behaviors that may amount to discrimination, harassment, sexual harassment, or bullying.
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