Ohio Basement Authority, a Groundworks Company, is growing rapidly and seeks a proven Service Technician. We serve Columbus, Springfield, Mansfield, Westerville, Newark, Lancaster, Zanesville, Chillicothe, Marion, Dublin, and other nearby areas with providing complete solutions for basement waterproofing, foundation repair, crawl space encapsulation, and more! We here at Ohio Basement Authority are dedicated to finding a Service Technician that would be a great fit for our company, and most importantly our customers!

We have been honored with the 2012 Super Service Award from Angie’s List for Outstanding customer service and are a member of the National Association of Home Inspectors. We also hold an A+ Better Business bureau rating which highlights our ability to help every customer. We go above and beyond to help our customers resolve challenges with their basement, foundation, and crawl space problems.

We seek applicants with the ability to grow and expand our presence in Ohio.

Our Service Technicians inspect company-provided and self-generated leads for servicing preexisting equipment installed by Groundworks and close sales in the basement waterproofing and foundation repair field. At Groundworks Companies, we provide qualified, high quality leads-appointments, so there is no cold calling required!

What we provide for our employees:

• Bi-weekly Pay – Hourly Plus Commission
• Full-Time Nonseasonal Work
• Superior Training will Ensure YOU Start with Immediate Success
• Competitive and Rewarding, Family-Oriented Culture
• Advanced Leadership Training Opportunities – 91% of Promotions Are Internal Employees
• Company Provided Vehicle & Gas Card

Job Responsibilities:

• We provide appointments made by a customer care representative which are scheduled based on your availability.
• Travel to a customer’s home on a pre-set appointment using a company vehicle.
• Build rapport with homeowners and professionally represent the Company.
• Perform yearly maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnosing and fixing any issues.
• In some cases, install the additional products purchased by customer.
• Adhere to safety/health regulations and procedures when carrying out construction operations
• Examines work done by the company and determines potential warranty or non-warranty work.
• Recommends additional products and services to enhance or improve original installation or remedy a potential issue.
• Responsible for communicating to service manager job completions or complications, and completing and submitting all necessary

What is required to join our team as a Service Technician:

• Construction/Home Improvement experience preferred.
• Skill in operating construction equipment and/or power tools.
• Troubleshooting and Problem solving.
• Comfortable working in confined spaces.
• Ability to pass pre-employment screening, to include a background check.
• High school diploma or GED preferred or equivalent experience.
• At least one year of sales experience preferred.

What is required to join our team as a Service Technician:

• Construction/Home Improvement experience preferred.
• Skill in operating construction equipment and/or power tools.
• Troubleshooting and Problem solving.
• Comfortable working in confined spaces.
• Ability to pass pre-employment screening, to include a background check.
• High school diploma or GED preferred or equivalent experience.
• At least one year of sales experience preferred.

All your information will be kept confidential according to EEO guidelines.

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