Service Technician Job at FHIA Remodeling
As a Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our high level of customer satisfaction. You will connect with our customers to address questions and resolve various problems on-site at customer homes. Formal training provided through FHIA will allow you to provide customers what they need when they need it. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the FHIA brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication.
Responsibilities:
- Go to customer homes to install new products or fix existing products.
- Fill out detailed reports and keep records on services that have been performed.
- Explain issues with equipment and repairs to customers.
Qualifications:
- Positive attitude and a passion for customer service.
- Independent and teamwork skills.
- Self-motivated and well organized.
- Good oral and written communication skills.
- Must be at least 21 years of age.
- Must hold a valid US driver’s license.
- Able to drive your own vehicle to and from service calls.
Manual Skills:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Criminal background checks
FHIA provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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