Florida Coast Equipment (FCE) is North America’s largest Kubota dealership group. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional. We are an Equal Opportunity Employer / Veterans / Disabled.

Essential Duties:

• Oversee the appearance and organization of the service department and the associated outside areas to communicate professionalism of the service technicians and commitment to the excellence of the dealership.
• Interact with customers to ensure a positive experience with the service department and the dealership.
• Begin each workday with a positive attitude by encouraging each member to meet their daily and weekly goals. Work to develop a sense of “team” in the service department and across other departments.
• Continue to refine service department processes to enhance the customers’ experience with the service department and the dealership.
• Update the W.I.P sheet on a daily basis and report results of daily activities to management.
• Ensure all work orders are filled out with required information.
• Follow-up on availability of parts ordered.
• Make sure customer has been notified if additional service items have been discovered and consent has been given to the service department to complete additional work.
• Check to ensure all equipment repairs have been tested under difficult operating conditions and the problems stated on the work order have been properly repaired.
• Oversee warranty claims making sure that 100% of labor and parts are recovered.
• Meet with Management Team for departmental overviews of goals and objectives for the week. Discuss marketing and sales promotions and opportunities for the department as well as opportunities to exceed expectations.
• Update service reference materials—bulletins, manuals and publications.

Minimum Education and Experience:

• Five or more years of engine/equipment diagnosis and repair with a track record of success. Preferably in one of the following industries: Agricultural equipment, motor vehicle industry, outdoor power equipment, recreational vehicles, construction equipment and machinery, small engine and accessories.
• Must possess a valid driver's license.

Physical Requirements:

• Must be able to lift and handle heavy loads up to 70 pounds at times.
• Must be able to work indoors and outdoors in all weather conditions.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Plant City, FL 33563: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Engine/equipment diagnosis and repair: 5 years (Required)

Work Location: One location

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