Service Advisor Job at West Lake Houston Automotive
West Lake Houston Automotive Kingwood, TX 77339
Below are listed qualifications for open position
Automotive Service Advisor Qualifications and Skills Experience with service repair facility (2-3 years)
MUST BE VERY CUSTOMER SERVICE ORIENTED
VALID DRIVER'S LICENSE AND GOOD DRIVING RECORD
High school diploma or the equivalent
Experience with extended warranties and insurance claims
Proficient computer skills
RELEVANT REQUIRED
Minimum 2yrs experience at independant auto repair facility or high volume service industry ex. restaurant mngr
Responsibilities
Automotive Service Advisor Responsibilities and Duties
Greet customers in a friendly and professional manner
Perform thorough walk-around inspection of vehicles
Accurately record customer concerns, and relay this information accurately to technicians
Help customer maintain their vehicles by outlining and presenting needed maintenance interval repairs
Keep customers informed of vehicles progress several times while in the shop
Notify customers of changes in the promised time schedule
Inform customers of future maintenance needs
Perform active delivery of finished vehicles, with a thorough explanation of work and charges
Job Type: Full-time
Pay: $45,500.00 - $60,000.00 per year
Benefits:
- Paid time off
Shift:
- 10 hour shift
Ability to commute/relocate:
- Kingwood, TX 77339: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
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