Service Advisor Job at Gerald Honda of Countryside
Gerald Honda of Countryside is one of the leading new Honda dealers in Illinois and the Midwest. Our commitment to providing our customers with the industry’s best service is second to none! We're currently seeking a Service Advisor to join our team!
We Offer:
- Comprehensive benefits package (HMO or PPO/POS), Dental, FSA, Vision
- Paid vacation
- 401(k) retirement program with employer match
- We promote from within (as well as potential opportunities throughout our 11 other locations in the dealer group!)
- Opportunity to have an impact on our business
- Collaborative, positive team environment
The Service Advisor is responsible for providing excellent customer service keeping in mind that our customer’s perspective comes first. This individual presents a friendly, professional greeting to customers, and helps identify, confirm and offer resolution to customer concerns. Serves as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Qualifications
- Communication skills – communicates effectively with others.
- Time management – managing one’s own time and time of others.
- Typing – ability to type efficiently in order to enter repair orders.
- Mathematics – calculating service costs.
- Basic computer skills
Job Requirements
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred
- Above average energy level/enthusiasm
- A desire for a long term career with a growing organization
- Personal and professional integrity
- CDK experience is a plus
- Bilingual speaking is a plus
- Must have clean and valid driver’s license
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