Dealership:

Service Administrator - Suburban Volvo Cars Troy

Reliable. Motivated. Accountable.

How would you like to work for the #1, largest dealership group in the entire country? Do you want more than a job, but a career? How about industry leading benefits for you and your family that smaller groups may not provide? If this all sounds great, then The Suburban Collection, part of Lithia & Driveway (NYSE: LAD) is probably for you.

Lithia & Driveway is dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun! We believe in growth powered by people. Our 28,000 team members serving customers across North America are what drives our business to achieve things no other automotive retailer has ever achieved before. Hard work is encouraged, rewarded, and recognized.

Suburban Volvo Cars Troy is part of the Lithia & Driveway Family of 350 dealerships nationwide. If you like to stay busy, multi-task and you would like to be a part of this all-star team...Apply today!

Responsibilities:

• Schedules appointments for service via telephone, e-mail and in person
• Welcome clients when they arrive in the Service Area. Determine the nature of visit and escort the client to the appropriate department/area.
• Inform and introduce the client to the Advisor and explain the nature of the visit. Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client.
• Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.
• Provide administrative support to the staff when necessary.
• Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. Process warranty claims in a timely manner, as the repair orders are closed.
  

Qualifications:

• Communication skills – communicate effectively with others
• Time Management – ability to manage one’s own time
  

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.