General Duties:

Under the supervision of the Director of Social Services & Special Programs, the Seniors Outreach Coordinator will develop and implement initiatives and programs geared towards the senior population. The Seniors Outreach Coordinator will work to develop strategic partnerships wihin the community to strenthen referral relationships. The Coordinator will focus on providing seniors with advocacy, support, education, and resources within the community and NEON Health Centers. The Coordinator will identify, train, supervise, and oversee volunteers who provide customer service support to NEON staff. The Coordinators's overall effort will connect new users to NEON with an emphasis on residents without a medical home, the uninsured, and the underinsured.

Education:

• High School Diploma or GED is required.
• Additional specialized training in social services or related field preferred.

Minimum Qualifications:

• Must be knowledgeable of community health and social service resources.
• Must have strong interpersonal skills, demonstrating the ability to work with patients and fellow staff members in an effective manner with sensitivity for diverse populations.
• 1-2 years of outreach, case management, or home health care experience.
• Dependable transporation is required.
• Strong verbal and written communication skills.
• The ability to supervise and empower volunteers to be effective in their roles.
• The ability to work copperatively with different type personalities and ethnic backgrounds.

Technical Skills

1. Use and/or operate office equipment, i.e., personal computers, calculators, and computers including experience with internet, email, or database management programs.

2. Proficient in tne use of Microsoft Office applications, and Outlook.

3. Ability to acquire skills for entering accurate data, messages, and updated insurance information into NextGen application.