Job Summary:

The Senior Manager, Learning Strategy supports the design, development and implementation of learning strategy and employee experience analytics for programs supporting leaders across the DPEP segment.

This role blends strategy development, learning design principles, change management, and strong communication skills. This role partners with multiple organizations and individuals around the world to deliver learning products and services.

Key Responsibilities:

• Provides leadership to a team of Learning & Development professionals supporting segment learning strategies and annual programming
• Leads with a global mindset, inclusive of diverse business needs and approaches
• Fosters relationships with business leaders and HR partners to develop holistic, integrated learning solutions that address development needs
• Demonstrated ability to independently develop, drive, and contribute to overall strategy and business plans in a rapidly changing environment
• Possesses a highly collaborative approach and ability to manage constantly changing priorities in a matrixed organization
• Ensures learning programs address strategic needs, identifies consideration sets and has specific measurements of success
• Works with the executive team on cross-business initiatives and navigating impacts to teams and processes
• Conducts ongoing assessment of needs and prioritization of initiatives and projects for DPEP clients and business units
• Maintains active knowledge of course offerings, can champion these topics, and regularly monitors business needs in order to update or retire solutions
• Develops team members through active training, coaching, and mentorship

Basic Qualifications:

• Minimum 5 years of Learning or related experience, as well as learning strategy consulting and/or development (ideally with a global company)
• Minimum 3 years of demonstrated leadership experience over both direct and indirect reporting relationships
• Understanding of adult learning theory and practices
• Ability to lead the learning design and curation processes ensuring approach, materials and practices meet business objectives
• Understands learning measurement and KPIs
• Can drive complex portfolios of initiatives and projects while effectively communicating risks and dependencies to executives and business partners
• Exhibits strong executive communication and influencing skills
• Strong project management and organizational skills including management of geographically distributed teams
• Demonstrated comfort with ambiguity and agility
• Demonstrated business acumen, industry and organizational knowledge
• Lead partner management, including collaboration, objectives development, expectation setting, and communicate resolutions
• Commitment to working in ways that both support and encourage diversity, equity and inclusion in the workplace
• Must be able to work in a self-directed manner
• Demonstrated attention to detail

Preferred Qualifications:

• Master’s degree with an emphasis in Learning, Psychology, Business Administration, Organization Development, Human Resource Management, or related discipline, or equivalent work experience
• Experience in both consulting and non-consulting environments
• Demonstrated use of innovative learning techniques, digital technologies, and/or tools to support delivery of work
• Proficiency with a variety of project delivery methodologies (e.g. waterfall, Scrum, and Lean, etc.)
• Formal certification/education/experience in applying learning models, adult development theory, or curriculum development

Required Education:

• Bachelor’s degree, or equivalent experience in Adult Learning / Education, Business or related field

Preferred Education

• Master’s degree with an emphasis in Learning, Psychology, Business Administration, Organization Development, Human Resource Management, or related discipline, or equivalent work experience