• Monitors, coordinates, and verifies benefit data is accurate and coordinates with any external benefit consultants. Implements quality control programs to reduce or eliminate errors in benefits invoices. Assists management in identifying and analyzing benefits options and recommends business process enhancements.
• Works with outside vendors and finance on benefits billings reconciliation and questions. Adjusts discrepancies, ensuring proper charging of costs to offset funds spent for insurance coverage including payroll charges.
• Researches, collects data, conducts benefit surveys, performs analysis, and prepares written reports with documentation for benefits and retirement programs. Prepares annual reports as required by federal and state laws.
• Consults with employees and retirees to explain benefit programs, retirement programs, wellness programs and conduct open enrollments. Maintains benefit records and documentation.
• Processes employee payments for benefit vendors. Assists in maintaining the accuracy of data in the payroll system and employee benefit vendors systems.
• Interfaces directly with insurance carriers to research and resolve benefit eligibility and enrollment issues. Identifies root causes to avoid issue recurrence.

Education/Experience:

Bachelor’s degree and three (3) years of experience in employee benefits and/or experience in analyzing data,

OR

Associates degree and five (5) years of experience in employee benefits and/or experience in analyzing data,

OR

High School diploma and seven (7) years of experience in employee benefits and/or experience in analyzing data.

Knowledge:

• Considerable knowledge in benefits and retirement.
• Mastery of interpreting relevant federal, state, and local ordinances governing human resources administration and management to include FLSA, FMLA, HIPAA, ADA, etc.
• Requires excellent interpersonal and communications skills with a collaborative, consultative and innovative approach to identifying opportunities and solving problems.
• Demonstrated presentation development and delivery skills are required.
• Requires an in-depth understanding of federal, state and local employment laws with the ability to communicate them meaningfully to management.
• Demonstrated skills in Microsoft Office suite (Outlook, Word, Excel, PowerPoint, and Visio).

Skills:

• Excellent communication skills both written and oral.
• Must be detail-oriented and organized.
• Strong time management skills.
• Ability to write reports and make presentations before a large audience.
• Strong customer service skills
• Must have advanced Excel spreadsheet skills, etc.
• Ability to perform multiple tasks.
• Strong people and analytical skills.

PERFORMANCE APTITUDES:

• Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
• Human Interaction: Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project, and resolve typical problems associated with the responsibilities of the job.
• Equipment: Requires the ability to operate, maneuver and/or control the actions of equipment and/or materials used in performing essential functions.
• Verbal: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
• Math: Requires the ability to perform calculations for essential job functions.
• Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
• Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
• Physical Abilities: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
• Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

DISCLAIMER:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.