Scheduler Job at Doylestown Hospital
Job Detail
Job Title:
Scheduler - Doylestown Cardiology - Full-Time - DaysReq:
2023-0361Location:
Pavilion (attached to hospital)Department:
Doylestown CardiologySchedule:
Job Description:
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PURPOSE OF JOB: Responsible for serving patients by greeting and helping them; scheduling procedure appointments; maintaining records and accounts; and operating communication systems. Position requires attention to detail, ability to work both independently and within a team, and strong communication skills.
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ESSENTIAL FUNCTIONS:
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Demonstrates ability to effectively manage multiple phone lines in a courteous manner. Identify yourself and obtains caller's reason for calling prior to placing call on hold.
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Greets patient post office visit in polite, prompt, and helpful manner; verifies and updates patient data, including insurance if necessary.
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Schedules procedures as requested; prints patient plan from office appointment if needed, completes prior authorization and requests referral for procedure date. Presents information to patients regarding preparation for procedures, instructions for procedure day; and obtains pre-certifications as required by patients' health care insurers or managed care providers.
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Perform other duties as assigned.
Job Qualifications:
V. QUALIFICATIONS:
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Education: High school diploma or general education degree (GED)
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Experience: Six (6) months related experience and/or training
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Other Skills:
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Familiar with community health center setting and committed to serve in such activities
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Ability to work with people and work under pressure
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Knowledge of NextGen and/or EMR system
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Familiar with medical terminology
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Knowledge of modern office equipment
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Possess excellent customer service, reception, and telephone skills
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Must be well organized and a self starter
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