Sales Support Engineer Job at Homestead Building Syst

Homestead Building Syst Gaithersburg, MD 20877

Job Summary
Homestead Building Systems, Inc., has been servicing the Virginia, Maryland and Washington D.C. Area with the finest truss systems and wall panels for residential construction since 1996. Our company provides framing manufacturing, distribution, and construction services to the most respected home builders in the marketplace. The Technical Sales Support position supports the sales team in driving sales for HBS and servicing current customers. A highly motivated, organized, detail-oriented, person with strong verbal, written and interpersonal skills will thrive in this position.

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Responsibilities*

  • Assists in preparation of initial bids, scheduling projects and documentation of changes in project scope
  • Assists in verifying lumber and exterior trim takeoffs
  • Verifies purchase orders and option combinations, acting as a liaison between the design team and the customer
  • Performs walkthroughs at all stages of framing, meeting with project managers, site superintendents and sub crews on a regular basis, taking note of job progression and trends in field issues
  • Partners with the Sales, Design, and Project Management team to address customer issues according to Homestead’s standards
  • Redlines plans and submits revisions, repairs and material extras in an accurate and timely manner
  • Maintains positive working relationships with customers by providing continuous communication throughout the project
  • Participates in continuing education to stay up to date on techniques, requirements and equipment being utilized
  • Performs routine review of customer issues and propose cost effective improvements to management
  • Utilizes HBS reporting/ticketing system to ensure clients’ questions are answered within 24-48 hours
  • Utilizes current design software and residential construction guidelines by jurisdiction to solve problems
  • All other duties as assigned

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Education and Experience*

  • Bachelor’s degree in Engineering/Structural Engineering, CAD, or Construction Management preferred or 1 - 3 years of equivalent experience in the residential construction industry may be accepted in lieu of bachelor’s degree or combination of education and experience
  • Sales or customer service experience preferred
  • Numeracy and literacy skills
  • Proficient in Microsoft Office
  • Ability to read architectural and structural drawings
  • Must have a valid driver’s license with a clean driving record

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Key Competencies*

  • Strong verbal, written and interpersonal communication skills
  • Ability to work effectively under pressure and multitask in a fast-paced environment
  • Excellent time management skills
  • Organizational skills and attention to detail
  • Ability to problem solve, think independently and be proactive
  • Positive attitude and approachable

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Employment Status*

  • Full-time

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Supervisory Responsibility*

  • This position does not have supervisory responsibility

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Travel*

  • This position requires frequent travel to various job sites

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Home Office Location*

  • 10109 Piper Lane, Bristow, VA 20136

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Physical Demands*

  • This position requires consistent lifting, pulling, bending, stooping, walking, and standing throughout the day
  • This position involves periods of sitting at a desk
  • Must be able to communicate constantly with others and detect errors in documents.

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Work Environment*

  • While performing the duties of this job, the employee is exposed to loud noise and moving mechanical parts. The functions listed above are not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Homestead Building Systems, Inc. is an equal opportunity employer.

Job Type: Full-time




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