Sales Support Engineer Job at Acuity Brands
We Light the Way!
Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces and light. Through our two business segments, Acuity Brands Lighting and Lighting Controls (“ABL”) and the Intelligent Spaces Group (“ISG”), we design, manufacture, and bring to market products and services that make the world more brilliant, productive, and connected. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management systems, and location-aware applications.
Job Summary
We are looking for a problem solver with an application engineering and or programming background in BAS controls to help support our network of System Integrators and End-User customers with adoption of the best technology our industry has to offer.
As a Sales Support Engineer you will be the product subject matter expert and dynamic thinker for our Sales Team engaging in various types of support activities.
Key Tasks & Responsibilities (Essential Functions)
- New Product Introductions
- Tech focused sessions/webinars/lunch n learns
- Product feature demonstrations
- Supporting design and deployment of projects that are adopting new technology for the first time
- Providing supplemental product training
- Attending Industry trade shows
- Supporting new customer onboardings
Education (minimum education required)
Experience (minimum experience required)
- 6 to 8 years of experience
- Exceptional knowledge and understanding of the Tridium Niagara Framework. EC-Net (The Distech Brand of Tridium Niagara) is a cornerstone of a Distech Controls solution. You should be confident in your ability to take a station from scratch with no templates to a complete automation system.
- Solid fundamental understanding of HVAC systems
- Ability to think logically and write programs for HVAC control
- Have a knack for explaining often though as complicated topics in layman’s terms
- Fundamental understanding of protocols such as BACnet, Modbus, Lonworks
- Fundamental understanding of MSTP and IP networking
Preferred Experience (i.e. industry experience)
- Experience with IoT integrations and API’s
- Ability to write code in computer programming languages such as Python, Java, C++
- Your personal hobbies include tinkering, building, or creating
- Advanced understanding of IP networking
- Experience with Linux and or Docker/Containers
Physical Requirements
- Light work
Travel Requirements
- 41-60%
Other
You will be joining a sales team with an incredible family-like culture. Your peers will have some of the brightest minds in our industry. I hope the thought of learning about controllers with embedded graphics and docker container support, then sharing that knowledge with our customers sounds like fun. I look forward to meeting you.
We invite you to apply today to join us as We Light the Way to a Brilliant, Productive, and Connected World!
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
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Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
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