Includes a $2,000 Sign-on Bonus!

Hybrid Schedule Offered once Training is complete!

A Sale Support Coordinator is part of the Inside Sales department and ensures client satisfaction while working in cooperation with Outside Sales to grow existing customers.

What Future Opportunities ASC Can Offer:
Advance to our Inside Sales Representative position and have direct contact with our customer base while building relationships and resolving a variety of customer issues. Be part of the call center and take on additional responsibilities by answering high volume calls regarding our product, inventory, and pricing.
ASC Engineered Solutions offers a full range of benefits including medical, dental, vision, 401k, and PTO time. This position works within our distribution facilities including warehouse and office environments.

How You Will Help:
As part of a team, you will be responsible for entering purchase orders into our Lawson M3 system from customers in a timely and professional manner.

• Accurately enter customer orders into computer system while verifying correct pricing and other information.
• Communicate with inside and outside sales team to ensure customers' needs are met.
• Follows up promptly on all customer requests for information, including tracking and delivery dates.
• Resolves customer complaints and disputes in a timely, professional manner that balances customer requests with business needs.

What You Will Have:
Customer service is our priority and a commitment to providing the best service is necessary.

• 2-3 years of customer service experience in a business setting
• Excellent data entry skills with accuracy
• College Degree preferred
• Experience in pipe fitting or industrial industry a plus

What You Will Bring:

• A high level of customer service
• Excellent oral and written communication skills
• The ability to work in a team environment, multi-task, and handle a large volume of orders
• Good overall computer skills and working with different software applications
• Attention to detail and accuracy

Who is ASC Engineered Solutions:

Following the 2019 merger of Anvil International and Smith-Cooper International, our unified company relaunched in March 2021 as ASC Engineered Solutions. Under a single name and logo, ASC Engineered Solutions continues our focus on improving the customer experience every day and striving to deliver service excellence. For more than 150 years we have provided the finest-quality pipe products and services with integrity and dedication to superior customer service at all levels. ASC Engineered Solutions provides expertise and product solutions for a wide range of applications, from plumbing and mechanical, HVAC, industrial and fire protection to mining, and oil and gas. Our comprehensive line of products includes pipe couplings, plain-end fittings, valves, cast and malleable iron fittings, forged steel fittings, steel pipe nipples and couplings, pipe hangers and hardware, channel and strut fittings, mining, and oil field fittings, and much more.

ASC Engineered Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Work Location: One location

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