Join the Payne Auto Group—where top performers are rewarded for what they produce! To handle its continued growth, the Payne Auto Group has created a centralized BDC to handle all phone calls for our busy sales department.

Our team aims to continue exceeding customer expectations for quality services. Reaching this goal requires a lot of hard work, dedication, creativity and commitment from each team member.

Experience

Job training provided. Previous experience in sales, customer service, call center as well as automotive knowledge would be helpful.

Requirements

• Friendly and outgoing personality with excellent communication skills
• Professional and articulate phone voice and behavior and great follow-up ability
• Ability to become proficient on systems used to manage customer appointments—navigating within systems and updating information with a high degree of accuracy while assisting customers on the phone
• Ability to handle a high volume of calls while providing quality service to each caller
• Strong work ethic, self-motivated, results-oriented, team-player
• Must be able to adjust to periodic schedule changes
• Bilingual
• Basic computer skills
• Solve practical problems within guidelines

Responsibilities

• Answer all incoming calls
• Assisting shoppers in booking appointments to visit our dealership
• Calling existing prospects to follow up with their internet and/or telephone inquiries about purchasing a vehicle

Compensation

All positions available have competitive wages and incentive bonuses. The full-time work week is 40 hours with overtime opportunities. Payne Auto Group is a drug-free, equal opportunity employer.

View all open positions at www.paynecareers.com

Job Type: Full-time

Pay: $4,500.00 - $6,500.00 per month

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

COVID-19 considerations:
We follow all CDC guidelines to keep our employees and customers safe.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Licensed Driving: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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