YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective

capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune

50, our customers rely on YES to help them unleash products that change lives – from cellphones and

IoT devices, to AI and virtual reality, to diagnostic tests for COVID.

As a preferred provider of wet and dry process technology, we look forward to talking with smart,

energetic, team-oriented people who can grow with us. We provide competitive salary and benefits,

including employee stock ownership, and some of the best co-workers you’ll find anywhere. If this

appeals to you, please read on!

Job Title: Sales Operations Specialist
Location: Fremont, CA

Key Responsibilities

• Sales order processing

• Create spare parts sales orders, warranty orders, service orders, and quotes using MRP/ERP

• Validate customer purchase orders, order entry for direct and web orders, creating order

• Backlog management

• Monitor due dates of open spare part orders and service orders

• Work with Procurement and Operations to manage spares inventory and the status of

• Work with Service teams on monitoring service completion status

• Check partial shipment availability, obtain customers’ preferences, and request a full or

• Work with logistics department to arrange shipping

• Customer support

• Responsible for managing customer inquiries via email and/or phone calls

• Sales and service database

• Update markup sales price, customer info, sales tax rate, shipping account numbers in

• Document management

• Archive mutual non-disclosure agreements and customer contracts in CRM system and YES

• Assist with Sales-related contract management, including DocuSign

• Collaborate with cross-functional teams on ad-hoc tasks and projects

• Sense of urgency

• Takes initiative, prioritizes responsiveness and efficiency

• Is exceptionally dedicated to achieving company goals

• Produces abundant high-quality work much faster than expected

• Agility

• Adapts to changes and uncertainty

• Doesn’t overcomplicate things

• Balances work effectively and manages competing demands

• Collaboration

• Balances team and individual responsibilities

• Exhibits objectivity and openness to others' views

• Gives and welcomes feedback

• Able to build morale and group commitment to goals and objectives

• Builds a positive team spirit!

• Accountability

• Demonstrates extraordinary accountability, commitment, and responsiveness

• Is self-motivated, often contributing well beyond job description

• Completes tasks on time or notifies appropriate person with an alternate plan

• Planning and organizing

• Prioritizes and plans work activities

• Uses time efficiently

• Plans for additional resources

• Sets goals and objectives, with supervisor

• Develops realistic action plans

• Integrity

• Gains trust of others through honesty, authenticity, and acceptance of responsibility

• Results-oriented and revenue focused

• Good organizational and follow-up skills with internal stakeholders and our global customers

• Bachelor’s degree in Business, Finance/Accounting, or equivalent experience

• 1+ years of sales operations experience preferred. Recent graduates with positive working

• Experience in semiconductor or hi-tech manufacturing environment is a plus

• Good understanding of sales processes and knowledge of international trade and export

• Excellent attention to detail

• Good understanding of sales data analytics

• Effective communication skills and professional writing and meeting etiquette

• Willing to learn correct procedures from supervisor and stakeholders, follows instructions and

• General business acumen

• Able to assimilate information quickly from many different sources

• Exercises sound judgment

• Displays good sense in keeping business data secure and safe

• Displays positive attitudes and respect for others at work

• Proficiency with Microsoft Office suite, especially Excel and PowerPoint

• Experience with Salesforce CRM is a plus

• Experience with mainstream ERP/MRP systems is a plus
  

Compensation

• YES offers a stimulating and fun working environment, competitive salaries and benefits, and

Additional Information

• COVID vaccine, background check and drug screen are required.

• Applicants must be currently authorized to work in the United States on a full-time basis.

• YES is an equal opportunity employer and values diversity. All employment is decided on the

• YES prohibits discrimination and harassment of any type without regard to race, color, religion,

Come find out why YES is such a great place to work. Apply today!