We are an independently owned farm & feed store located in Snohomish, WA. At Dayville, we provide value to our customers through outstanding customer service and competitively priced goods. We support hobby farms and local agriculture by providing products and services for a rural lifestyle, sharing knowledge, and sponsoring youth projects.

Job Description:

Our company seeks exceptional candidates comfortable with multi-tasking in a fast-paced environment. Successful candidates will provide outstanding customer service while working with others to ensure efficient day-to-day operation of the store. Job duties and responsibilities include, but are not limited to, the following:

• Serve as a primary point of contact for customers, both in person and on the phone
• Assist customers in a professional, efficient, and friendly manner
• Advise customers as needed by providing appropriate information on products
• Process in-store and delivery transactions using point-of-sale software program and in-house order system
• Assist with receiving inventory, stocking shelves and maintaining a full selection of inventory throughout the store
• Prepare for customer inquiries by maintaining a working knowledge of products, services, and customer service processes

Skills/Qualifications:

• Prior sales or customer service experience, or other relevant work history
• High standards and commitment to excellence, particularly in the area of customer service and attention to detail
• Effective communication skills, team-based approach, and attention to detail
• Ability to quickly learn and retain product knowledge, and assist customers in selecting products
• Prior experience, education or training related to animal feed and husbandry, pet food and supplies, and local agriculture
• Willingness to maintain a flexible work schedule
• Proficiency with office equipment including computer hardware and software

Job Type: Full-time

Work Location: One location

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