​Pivot Safety Products, a division of RSG International, is the leading distributor of roadside safety products, proudly serving the North American market since 2013. Our core products include a wide range of end terminals, guide rail systems, high-tension cable systems, sign supports, reduced exposure products, and temporary construction barriers (TCB). Pivot offers a broad range of products that have been tested under North American crash test standards with a commitment to the ongoing development of roadside safety products through quality and reliability.

Summary

The Sales Administrator is responsible for performing day-to-day administration tasks with a primary focus on sales orders, inventory, and customer service. They will assist in the facilitation of transactions while ensuring both accuracy and efficiency throughout the process.

** NOTE - This is a Hybrid role whereby time will be split between home and at the office location **

Responsibilities

• Processing orders that have been received by phone or email, including arranging shipments, handling customer service issues, and updating records
• Tracking inventory levels to ensure that orders are filled accurately and efficiently
• Entering order details into computerized accounting systems
• Communicating with customers about order status and shipping details as required
• Process orders, reviewing all information to ensure accuracy, and liaising with internal stakeholders to provide correct documentation.
• Liaise with Investors and dealers to provide pricing on current inventory, sell equipment and collect payment information.
• Coordinate with A/R to provide sales orders and process payments for purchase of equipment.
• Provide pertinent pre-sales information and documentation to Account Managers to help facilitate a sale.
• Support marketing initiatives, as needed.
• Frequently work with our Account Managers to manage requests for pricing
• Connect regularly with account managers and buyers to ensure product information is accurate
• Provide administrative support to our Account Managers including proposal creation, sales campaign execution, reports, and other various tasks.
• Order management including entry, revisions, and cancellations.
• Work effectively independently and within a team environment.
• Other duties as assigned

Qualifications

• 2+ years in an office administration role with previous experience within sales coordination being a strong asset
• High school diploma or GED needed; Post-Secondary Education preferred
• Exceptional interpersonal and customer service skills
• Strong communication skills, both verbal and written
• Proven ability to work independently as well as within team environment
• Strong computer skills including MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Willingness to become forklift certified

RSG International encompasses a diverse collection of successful businesses, but our spirit isn’t found in the diversity of our portfolio, it’s found in the diversity of our people. At RSG, we believe that our greatest opportunity for continued success is fostered in the belief that every voice matters. Each one of us has a unique story and we promise to do our part to ensure that those stories are heard, seen, acknowledged, and supported. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

RSG International is committed to meeting the accessibility needs of persons with disabilities in an effective and timely manner in accordance with the applicable standards set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation. Our goal is to foster an inclusive organizational culture

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Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Ability to commute/relocate:

• Downingtown, PA 19335: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience working in a Sales Administration role, similar in nature to this position?

Work Location: In person

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