JOB SUMMARY: A Retail-Rentals Team Member’s primary responsibility is to help guests with purchases and rentals, as well as maintain the cleanliness of store and merchandise.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Ensure that each guest receives outstanding guest service by providing a friendly, positive, & welcoming environment.
• Assist Guests with purchases, rentals and/or cashier sales by totaling charges and tax, receiving payment, and providing change as necessary.
• Stock, arrange, clean, and maintain retail merchandise, rental merchandise, supplies and/ or equipment.
• Responsible for promoting sales and discouraging theft.
• Assist during inventory routines, price-mark retail merchandise and assist in retail, rentals and/or attractions areas as needed.
• Maintain a clean, safe, and professional work environment at all times.
• May serve on the GLOW (roving) team, production team, and/or inventory control team.
• Other duties as assigned.

BENEFITS:

• Paid sick leave
• Free entry to the park while off-duty
• Free tickets for friends and family
• Additional discounted tickets and season passes for friends and family
• Employee exclusive events
• Employee recognition program

QUALIFICATIONS:

• Candidate must be at least 16 years of age.
• Previous customer service and cash handling experience preferred.
• Must possess oral and written English skills and be able to communicate with Guests and fellow Team Members effectively.
• Required to work in various weather conditions.
• Available to work overtime if over 18 years of age.
• Available to work flexible hours including weekends and holidays.
• Attention to detail.
• All job offers contingent on passing a criminal, drug, alcohol, and social security background check.
• Unless seeking and qualifying for an exemption, employees are required to indicate COVID -19 vaccination status, and if vaccinated (as defined by the CDC), provide proof of such vaccination.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to walk or stand for up to six hours a shift.
• Requires occasional kneeling and bending.
• Requires occasional reaching above shoulder, pushing and pulling.
• Requires occasional lifts and carries up to 30 pounds.
• Requires occasional carries up to 100 pounds with the assistance of a two-wheel hand truck.
• Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing, and speech.