Established in 1990, Europe Express specializes in high-quality, custom itineraries throughout Europe. Working exclusively with travel advisors to arrange comprehensive leisure FIT and private group itineraries, Europe Express handles everything from air and accommodations to car rental, rail, sightseeing and activities. With a well-traveled, experienced reservations team in the USA and an operations office in Europe, Europe Express provides seamless service before, during, and after each trip.

Europe Express is a division of Travelopia (https://www.travelopia.com/), the world's leading experiential travel company with over 2,000 employees in 30 countries around the world. We are a collection of diverse and exciting businesses, owned by KKR, one of the world’s largest private equity firms.

Summary:

We are seeking passionate and driven sales professionals to add to our team of European travel experts. The purpose of the Reservations Sales Agent is to drive quality sales volume while creating and nurturing relationships with the Travel Advisor community.

What You Will Be Doing:

• Answer inbound call inquiries
• Discover needs of client through consultative sales approach to create bespoke European destination itineraries; including arrangements for air, hotels, sightseeing and ground transportation
• Handle personal sales pipeline to ensure monthly sales goals are met or exceeded
• Research and maintain current knowledge of all product offerings, and educate Travel Agent Partners about Europe Express products
• Develop and maintain relationships with clients to ensure repeat business
• Assist with changes to active reservations
• Nurture warm leads generated by Outside Sales Team

What We Are Looking For:

• European destination or European travel knowledge required
• Experience as a travel advisor, independent consultant or tour operator sales experience preferred
• Proven success in meeting or exceeding inside sales goals, with a background in a consultative sales environment required
• Demonstrated customer service and time management skills required
• Experience with business to business sales and relationship/account management building skills preferred
• Call center experience preferred
• Knowledge of airline reservation GDS systems desired (Amadeus preferred), with experience with web-based computer systems. Solid understanding of Salesforce, Microsoft Office, Teams, Word, Outlook, Excel preferred
• High level of written and verbal communication skills
• Ability to work independently and as a team
• Weekend availability

What We Offer:

• Work from home/Remote position
• Competitive base pay + lucrative commission plan
• Medical, Dental, Vision, LTD
• 17 paid personal days off per year
• 9 paid holidays
• Employee assistance program
• Retirement plan
• Travel discounts
• Flexible shifts available

Home Office Requirements:

Qualified candidates will be provided all hardware necessary (computer and peripherals) for position. You will need to provide the following:

• Dedicated work space free from distractions
• Stable home internet connection: minimum of 30 mbps download, and 6 mbps upload speed
• Wireless connection preferred