Come join our award-winning organization and work with the most talented and brightest minds in the GovCon industry. As a Research Assistant you will support the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) National Tracing Center (NTC) which is the United States’ only crime gun tracing facility. You will process a variety of work items such as requests for firearms traces, firearm application reviews, firearm purchase denials, industry applications to make, register, or transfer firearms, and special reports. You will become an expert at standard processes, and you will review, evaluate and collect data in order to provided actionable intelligence. You will research and interpret directives, orders, and laws that govern Federal and State regulations.

Responsibilities

• Work in coordination with teammates to provide administrative and clerical support
• Process incoming and outgoing correspondence, reports, and / or historical records
• Use various computer programs and databases including but not limited to Microsoft Office Suite (Excel, Word, Power Point, Access).
• Conducting various research tasks while utilizing appropriate regulations, processes, systems, and procedures
• Use resources to acquire necessary information, utilize fact finding / investigative techniques, and make decisions on how to format and deliver information to the customer
• Performing statistical analyses using basic mathematical skills and formulas and to present findings in both written and oral presentations
• Converting, filing, or routing source documents including faxes and emails to appropriate personnel / audience
• Verify documents for accuracy and completeness
• Update records with minimal errors in a timely manner (pay strict attention to detail and accuracy)
• Identify potential problems or issues and submit to appropriate source
• Analyze various reports and obtain additional information as needed
• Properly and tactfully deal with federal personnel, other law enforcement agencies and the general public
• Telephone responsibilities to include answering in-coming calls and placing out-going calls as well as resolving the call to include but are not limited to taking messages, transferring the caller to voice mail, transferring the caller to appropriate party
• Perform a variety of clerical duties, including but not limited to process FedEx, receives, and distributes office mail, and ensures Xerox machines are in working order
• Perform other job-related duties as required

Requirements

• High School Diploma or GED and 2 years of related experience
• Excellent communication skills, both oral & written in English
• Experience performing related administrative functions
• Ability and proficiency to use Microsoft (MS) Office® software to prepare and modify reports, documents and data tracking
• Ability to communicate complex regulatory concepts and requirements to personnel lacking a technical background in simple, succinct, and comprehensible language
• Successfully pass a federal background check and a drug screen
• Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information

Desired

• Government contracting experience.

About Xcelerate Solutions:
Founded in 2009 and headquartered in McLean, VA, Xcelerate Solutions (www.xceleratesolutions.com) is one of America's fastest-growing companies. Xcelerate’s culture is defined by our diversified workforce of dynamic and versatile professionals, supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees has been recognized by our inclusion on the Washington Business Journal’s “50 Best Places to Work” list as well as being a “Great Place to Work” certified company with a 4.6 star, and a 99% CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the DC Metro top employers!

Xcelerate Solutions is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability.

Pay Transparency Notice: Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.