Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! We are conducting a TOP TALENT search for a Regional Builder Sales Manager. Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.

ROLE

Responsible to create and execute residential programs among national and regional builders driving both Rinnai’s market share. Coordinate with the Residential NC Sales Director, Territory Builder Sales Managers, Territory Sales Manager, and Regional Sales Director to ensure team is effectively maximizing opportunities to achieve corporate objectives while increasing profitability.

RESPONSIBILITIES:

Sales Management

• Responsible for achieving Regional Builder sales targets, strategies, and tactics for the Rinnai assigned territory

• Sales development and growth of the top 100 National and Regional Builders

• Secondary focus on RNC plumbing contractors and supporting distribution partners in the RNC channel

• Implement and provide pricing, applicable discounts, advertising, and builder programs as approved by the National Builder Sales Director and Director of Sales.

• Travel efficiently in assigned Territory to deliver sales targets and market development responsibilities.

• Quarterly review of progress and set achievement milestones

High Value Selling Sales Support

• Development of new business opportunities

• Define, plan, and execute highest probability regional builder and RNC plumber client alignment.

• Build and execute presentation data needed to move Builders from tanks to tankless

• Maintain appropriate contact with distributors and sales outlets to support supply chain

• Utilize CRM to manage all sales funnel activities.

• Relationship building with strategic plumber partners and Regional builder management

• Embrace and support growing business demands in a changing environment

• Various Special Projects as Requested

Servicing

• Provide ongoing, effective, and timely sales and technical training on all product categories sold by Rinnai to assigned customer segment

• Ensure equipment, tools, and property provided by Rinnai are used and maintained to an acceptable level

• Monitor and analyze field sales reports, interpret results, and take corrective action to achieve sales targets.

• Assist in the preparation of annual and monthly sales forecast and sales targets.

• Effectively resolve customer complaints

• Use initiative in handling dealer problems, complaints, and warranty issues. Resolve problems in a timely manner

• Provide appropriate support in identifying and addressing field product performance/quality issues. This will include support in resolving escalated customer issues and interacting with Rinnai’s Engineering group in gathering necessary information on potential product performance/quality issues.

Administration

• Provide monthly a detailed account of all training, competitive intelligence, product requirements, and pertinent information as prescribed by Director of Sales and as outlined the Market Summary Document Template.

• General Regional administrative reporting

• Quarterly Market Summaries

• Timely T&E expense submission

• Logs in training classes to meet Territory training metrics

Personal Learning

• Self-directed learning experience (SDLE) participation and completion

• Use Percipo Application to focus on 1 learning event per month coordinated with supervisor

• Use of Learning management system to be certified annually for mandatory training.

KNOWLEDGE

• Bachelor’s degree in business or related field and/or equivalent work experience required.

• Minimum 3 years of demonstrated sales management experience working within the construction products industry.

• Industry knowledge including but not limited to new home construction, and gas appliance industry knowledge.

• Aggressive and seasoned in sales leadership, management and direct selling.

• High capability to work with C suite decision makers to gain successful alignment.

• Financial acumen to support builder and their RNC plumber to leverage Rinnai benefits to their business.

• High capability working with Distribution accounts that support the dealer supply chain.

• Able to present key influential data like HERS ratings and other energy efficiency benefits of Rinnai.

SKILLS

• Constructively understand and manage client needs to foster business alignment.

• Proven ability to deal with customers and to negotiate appropriate outcomes.

• Proven ability to organize workloads effectively and to determine priorities.

• High level analytical and administrative skills including report writing and formulation business reports.

• Technical ability and desire to effectively market directly to homebuilders and their plumber/ supplier partners.

• Proven technical ability and desire to effectively market directly to each unique segment and their plumber/ supplier partners.

• Capable of presenting and managing Marketing campaigns with successful ROI to builders and RNC contractors.

• Effective use of Rinnai tools such as CRM, Cobblestone, Project Manager.

ABILITIES

• Relationship building.

• Strong team player within local and Regional business team.

• Self- motivation and confidence.

• Initiative, commitment and achievement orientation.

• Presentation skills to groups of clients.

• Superior sales, customer, and management awareness.

• Ability to develop sound business planning process.

• Ability to motivate individual team members.

• Ability to present technical products to various size groups.

• Ability to accept challenges, evaluate best options and act in a timely manner.

• Travel up to 75%

BENEFITS

Medical, Dental, and Vision

Flexible Spending Account (FSA) options for Medical and Dependent Care

Paid Time Off (PTO), Floating Holidays (FH)

Paid Holidays

401(k) Plan with Company Match

Company Paid Life Insurance

Voluntary Life Insurance

Short- and Long-Term Disability

Professional Development

Tuition Reimbursement

Annual incentive plan (AIP)

Referral Bonuses

Paid Volunteer Community Service Day

Tobacco and Drug-Free Campuses

Job Type: Full-time

Supplemental pay types:

• Bonus pay

Work Location: On the road

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