Receptionist Job at THE DOMINGUEZ FIRM LLP
Description:
The Receptionist (Bilingual – English & Spanish) is responsible for overall front office activities, including the reception area, mail, and facilities. This individual’s primary responsibilities include handling heavy volume of incoming calls, greetings clients and visitors with a smile, maintaining office common areas, and perform administrative duties.
Primary duties/responsibilities include, but are not limited to:
- Manage the reception area to ensure effective telephone and mail communications, both internally and externally to maintain professional image;
- Greet clients and visitors with a smile and notify appropriate party of their arrival;
- Answer and disseminate calls and messages, screening for top management;
- Receive and distribute incoming faxes to the appropriate party;
- Ensure lobby, conference rooms, and kitchenette are clean, organized, and stocked with required material;
- Maintain conference room schedules via Microsoft Outlook;
- Validate parking for approved guest;
- Open/ lock front doors at the beginning and end of the day;
- Create new physical files and computer open them utilizing the Firm’s case management software;
- Assist Intake department as required;
- Update client log for Marketing purposes;
- Escalate client complaints to management;
- Maintenance of established filing systems, including correspondence, reports, and records;
- Client relations - assisting clients on file matters when appropriate or direct them to appropriate party; and
- Perform other duties as assigned by Management and/or Attorneys.
- Minimum high school diploma required;
- Minimum 1 – 3 years of experience working in a law firm preferred;
- Must possess exceptional interpersonal and social skills;
- Professional appearance and attitude; and
- Microsoft Office Suite (i.e., Outlook, Word, Excel) is required.
- Bilingual, fluent in English and Spanish, is required.
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